Concentrix is hiring freshers and experienced candidates in 2026 for multiple roles including Tech Support, Non-Voice, and Commercial Banking. Candidates from different educational backgrounds can explore these opportunities, with eligibility extending from 12th-pass candidates and previous batches to recent graduates.
According to the hiring information, candidates from the 2027, 2026, 2025, 2024, 2023, 2022, and 2021 batches can apply, along with 12th-pass candidates and candidates from earlier batches. The hiring process also includes a recorded online assessment with a virtual recruiter after submitting the application form.
Concentrix Hiring 2026 For Tech Support, Non-Voice & Banking
| Details | Information |
|---|---|
| Company | Concentrix |
| Job Roles | Tech Support, Non-Voice & Commercial Banking |
| Qualification | 12th Pass / Undergraduate / Graduate |
| Eligible Batches | 2027, 2026, 2025, 2024, 2023, 2022 & 2021 |
| Other Eligible Candidates | Previous Batches & 12th Pass |
| Experience | Freshers & Experienced |
| Expected Salary | As Per Company Norms |
| Job Type | Full-Time |
| Work Schedule | 24/7 Rotational Shifts |
| Night Shifts | Required / Candidates Must Be Flexible |
| Location | As Per Available Job Opening |
| Hiring Type | Direct Hiring |
| Assessment | Recorded Online Assessment With Virtual Recruiter |
| Application Fee | No Fee |
Job Description
Concentrix is offering direct hiring opportunities for candidates interested in technical support, non-voice customer support, and commercial banking roles. The company is considering candidates from a broad range of educational backgrounds, making these opportunities suitable for both technical and non-technical graduates.
Depending on the role, selected candidates may be responsible for handling customer queries, understanding customer requirements, collecting relevant information, providing accurate solutions, and maintaining a professional customer experience.
Candidates applying for technical support positions may also be required to understand basic technical problems and work with available resources or senior teams to resolve customer issues.
An important part of the hiring process is the recorded online assessment with a virtual recruiter. Candidates can attempt the assessment immediately after submitting the application or complete it later at a convenient time, according to the application instructions.
Eligibility Criteria
- 12th-pass candidates can apply.
- Undergraduate and graduate candidates from any discipline can apply.
- Candidates from the 2027 to 2021 batches are eligible according to the hiring information.
- Previous batches may also be considered.
- Both freshers and experienced candidates can apply.
- Candidates should have good English communication skills.
- Basic computer knowledge is useful for these roles.
- Candidates must be comfortable working in 24/7 rotational shifts.
- Flexibility to work night shifts may be required.
- Candidates should be willing to work from the location specified for the particular opening.
Skills Required
- Good English communication skills.
- Basic computer knowledge.
- Customer service and problem-solving abilities.
- Ability to understand and respond to customer queries.
- Professional and polite communication.
- Ability to collect and accurately record customer information.
- Good attention to detail.
- Ability to work in rotational shifts.
- Ability to handle customer issues responsibly.
- Basic technical knowledge for technical support positions.
- Ability to work with internal teams and available resources.
Roles and Responsibilities
Depending on the position, candidates may be responsible for:
- Handling customer queries through the assigned support channel.
- Understanding customer requirements and providing appropriate assistance.
- Collecting the required information to resolve customer issues.
- Providing accurate and professional responses to customers.
- Maintaining polite and friendly communication during customer interactions.
- Understanding and troubleshooting basic technical issues for technical support roles.
- Escalating complex technical problems to senior teams when required.
- Accurately recording customer information in internal databases or tracking systems.
- Updating customer records and interaction details.
- Following up on customer issues when additional action is required.
- Maintaining proper ownership of assigned customer cases.
- Supporting customer satisfaction and service-quality initiatives.
- Participating in process improvement activities when required.
- Following company policies and customer support procedures.
Concentrix Selection Process
The Concentrix hiring process includes multiple stages. Candidates should carefully follow the instructions provided during the application.
Step 1: Online Application
Candidates need to complete the online application form with accurate personal, educational, and professional information.
Step 2: Application Details
The application may ask for details such as name, mobile number, email address, Aadhaar information, father’s name, present address, PIN code, state, and city.
Step 3: Work Preferences
Candidates may be asked about their preferred work location and willingness to relocate if required. Questions regarding availability for 24/7 rotational shifts, including night shifts, may also be included.
Step 4: Education & Experience
Candidates need to provide their educational background. Experienced candidates should accurately provide details of their previous employment. Missing or incorrect employment information may affect the application.
Step 5: Additional Information
The application may include questions regarding previous employment with Concentrix-related organizations, language skills, foreign-language certifications, EPF information, and other recruitment-related details.
Step 6: Declaration & Consent
Before submitting the application, candidates should carefully review the declarations and consent sections relating to personal information processing, background verification, and recruitment terms.
Step 7: Online Assessment
After submitting the registration form, candidates are instructed to complete a recorded online assessment with a virtual recruiter. The assessment may be attempted immediately or later, depending on the options provided after application submission.
Important Note About Concentrix Hiring
Candidates should provide only genuine and accurate information while completing the application form. If you are not comfortable working night shifts or 24/7 rotational shifts, do not provide incorrect information simply to meet the eligibility requirements.
Concentrix also states that candidates should not make payments for recruitment. Candidates should be cautious if anyone asks for a registration fee, interview fee, security deposit, or any other payment in exchange for a job opportunity.
Expected Salary
The exact salary for these Concentrix positions has not been specified in the provided hiring information. The compensation is mentioned as being as per company norms, and the final package may depend on the specific role, location, candidate experience, and selection outcome.
Therefore, candidates should not assume that unofficial salary figures found online are the confirmed salary offered by Concentrix.
How To Apply For Concentrix Careers
- Click on the Apply Here button provided below.
- Visit the official Concentrix application page.
- Select the relevant job opportunity.
- Complete the registration form with accurate personal information.
- Enter your educational and experience details.
- Provide your preferred work location and shift preferences.
- Review the declaration and consent sections carefully.
- Submit the application form.
- After submission, check for the available online assessment with a virtual recruiter.
- Complete the assessment according to the instructions provided.
- Keep checking your registered email address and application portal for further updates.
Concentrix Apply Link: Click Here
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About Concentrix
Concentrix is a global technology and services company that provides customer experience, business process, and technology solutions to organizations across different industries. The company offers career opportunities in areas including customer support, technical support, banking operations, technology, and business services.
Concentrix provides opportunities for both freshers and experienced professionals across various roles and locations. Candidates interested in customer service, technical support, non-voice operations, and banking-related careers can explore suitable openings through the company’s official careers platform.
