Zoho Corporation is hiring candidates for the role of Technical Support Engineer in India. This is a full-time opportunity for candidates interested in customer support, technical troubleshooting, and software products. The role involves providing voice-based technical assistance to international and domestic customers.
Selected candidates will work closely with customers and internal technical teams to resolve issues, improve customer satisfaction, and ensure faster problem resolution. Candidates should also be comfortable working in night shifts. The position has openings across Chennai, Salem, Coimbatore, Tirunelveli, and Madurai.
Zoho Off Campus 2026 Hiring Freshers For Technical Support Engineer
| Details | Information |
|---|---|
| Company | Zoho Corporation |
| Job Role | Technical Support Engineer |
| Qualification | Any Relevant Graduate |
| Eligible Batch | Freshers / Recent Graduates |
| Experience | Freshers / Entry Level |
| Expected Salary | ₹3 – ₹6 LPA (Expected) |
| Job Type | Full-Time |
| Industry | Technology |
| Job Location | Chennai, Salem, Coimbatore, Tirunelveli & Madurai |
| Shift | Night Shifts May Be Required |
Job Description
Zoho Corporation is looking for candidates for the position of Technical Support Engineer. The selected candidates will provide voice-based technical support to international and domestic customers through inbound and outbound calls.
The role requires strong communication skills, customer-handling abilities, and an interest in resolving technical issues. Candidates will also work with technical teams and content teams to identify recurring issues and improve the available support resources.
Qualifications & Skills
- Good verbal and written communication skills.
- Ability to communicate clearly and confidently with customers.
- Strong customer service and problem-solving abilities.
- Interest in software products and technical support.
- Ability to understand and troubleshoot customer issues.
- Willingness to work night shifts.
- Ability to work independently and as part of a team.
- Good interpersonal and customer-handling skills.
- Ability to work effectively with international and domestic customers.
Roles and Responsibilities
- Provide voice-based technical support to international and domestic customers.
- Handle both inbound and outbound customer calls.
- Build a strong rapport with customers through clear and confident communication.
- Focus on customer satisfaction and first-time resolution.
- Understand customer issues and provide appropriate technical solutions.
- Coordinate with technical teams to resolve complex technical problems.
- Work closely with the technical content team to identify gaps in help documentation.
- Assist in improving customer support processes and resources.
- Maintain professional communication while handling customer queries.
- Work according to assigned shifts, including night shifts when required.
Zoho Job Locations
Zoho has mentioned requirements for this Technical Support Engineer role in the following locations:
- Chennai
- Salem
- Coimbatore
- Tirunelveli
- Madurai
How To Apply For Zoho Careers
- Click on the Apply Here button provided below.
- You will be redirected to the official Zoho careers page.
- Click on the relevant Technical Support Engineer job opening.
- Review the eligibility requirements and job details.
- Click on I’m interested or the available application option.
- Complete the application form with accurate information.
- Upload your updated resume and required documents.
- Review your details carefully.
- Submit your application.
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About Zoho Corporation
Zoho Corporation is a technology company that develops a wide range of cloud-based business software and productivity applications. The company serves businesses and users across different industries and countries. Zoho provides career opportunities in areas including software development, technical support, sales, customer service, data, and other technology functions.
