NTT DATA is inviting applications from graduates for the role of Networking Remote Technical Support Engineer (L1). This full-time position is based in Bangalore, Karnataka, and offers an excellent opportunity for freshers and entry-level professionals to begin their careers in the field of technical engineering and IT support.
In this post, you’ll find complete details about the company, job description, responsibilities, required skills, eligibility, and how to apply online.
NTT DATA Off Campus Hiring 2025
| Category | Details |
|---|---|
| Company | NTT DATA |
| Job Role | Networking Remote Technical Support Engineer (L1) |
| Job Type | Full-Time |
| Experience | Entry-Level / Freshers Eligible |
| Location | Bangalore, Karnataka, India |
| Qualification | Bachelor’s in IT / Computer Science / Related Field |
| Preferred Certifications | CCNA, JNCIA, ACMA, F5 |
| Expected Salary | ₹4 – ₹6 LPA (Approximate Range) |
| Application Mode | Online |
Job Overview
NTT DATA is hiring for the position of Networking Remote Technical Support Engineer (L1). This is an entry-level engineering role designed for individuals passionate about networking technologies, customer support, and problem-solving.
The selected candidates will provide professional remote technical assistance to clients, ensuring quick incident resolution and adherence to Service Level Agreements (SLAs).
Job Description
The Networking Remote Technical Support Engineer (L1) is responsible for offering first-level remote technical support to global clients. The role involves diagnosing technical issues, maintaining service delivery standards, and ensuring effective communication with clients and internal teams.
As part of the Technical Engineering department, the engineer will handle incident resolution, configuration management, service monitoring, and report analysis while maintaining high-quality support standards.
Key Responsibilities
- Deliver remote technical support and troubleshoot networking-related incidents.
- Use service assurance tools to diagnose, investigate, and resolve technical problems.
- Collect and analyze performance statistics and create reports for stakeholders.
- Identify root causes of recurring issues and implement preventive solutions.
- Perform regular maintenance tasks and adhere to company’s support procedures.
- Ensure timely response and resolution of all support requests to meet SLA commitments.
- Collaborate with internal teams, clients, vendors, and partners to resolve issues efficiently.
- Maintain secure and accurate configuration data for all assigned systems.
- Update incident records and knowledge base articles to improve team efficiency.
- Continuously provide feedback and suggest improvements in service delivery processes.
Skills and Qualifications
To succeed in this role, candidates must demonstrate both technical and interpersonal strengths.
Required Skills:
- Strong understanding of networking fundamentals, including routing, switching, and wireless.
- Basic knowledge of SDI distribution, core, and access layer networking.
- Proficiency in troubleshooting network issues remotely.
- Familiarity with tools used for monitoring, diagnostics, and incident tracking.
- Strong analytical, problem-solving, and communication skills.
- Ability to work independently and as part of a team.
- Customer service-oriented mindset with attention to detail.
Preferred Knowledge:
- Understanding of vendor technologies such as Cisco, Juniper, Aruba, and Riverbed.
- Knowledge of remote console architecture, redundancy concepts, and management agents.
Educational Requirements
- Bachelor’s degree (or equivalent) in Information Technology, Computer Science, or a related field.
- Associate-level certifications in networking technologies preferred:
- Cisco (CCNA)
- Juniper (JNCIA)
- Aruba (ACMA)
- F5 or equivalent vendor certifications
Experience Required
- Entry-level experience in networking technologies and technical support.
- Exposure to remote troubleshooting and client interaction preferred.
- Experience with configuration management, ticketing tools, and SLA reporting is a plus.
This role is ideal for fresh graduates or early-career professionals looking to grow in the field of networking and remote support.
Why Join NTT DATA?
Joining NTT DATA means being part of a globally recognized organization that prioritizes innovation, integrity, and inclusion. Employees enjoy the opportunity to work with world-class clients, advanced technologies, and a diverse global team.
Key Benefits:
- Exposure to international clients and global IT infrastructure.
- Learning from industry experts in networking and digital systems.
- Continuous training and career development programs.
- Inclusive, diverse, and supportive workplace culture.
- Opportunity to build a long-term career with one of the world’s top technology providers.
Equal Opportunity Employer
NTT DATA promotes a diverse and inclusive workplace, ensuring equal opportunities for all employees. The company does not discriminate based on age, gender, race, color, religion, disability, nationality, or any other protected category.
All recruitment communications will come from an official @nttdata.com email address. Job seekers are advised to stay alert and avoid fraudulent recruiters requesting payment or personal banking details.
How to Apply
Interested and eligible candidates can apply online for the Networking Remote Technical Support Engineer position by following these steps:
- Visit the official NTT DATA Careers page.
- Search for “Networking Remote Technical Support Engineer – L1” under current openings.
- Click on the job title to view the complete job description.
- Click on Apply Now and register or sign in with your credentials.
- Fill in the application form with accurate details and upload your updated resume.
- Submit your application and wait for confirmation from the NTT DATA recruitment team.
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Final Thoughts
The NTT DATA Off Campus Hiring 2025 for the Networking Remote Technical Support Engineer (L1) role is a remarkable opportunity for candidates who wish to start a career in the IT and networking domain.
As a global leader in digital and technical services, NTT DATA offers a learning environment filled with innovation, teamwork, and continuous growth. If you’re a passionate graduate looking to establish your career in technical support and networking, apply today and become part of one of the world’s most trusted technology companies.
About the Company
NTT DATA is a global IT and business services leader with revenues exceeding $30 billion. The company operates in more than 50 countries and partners with 75% of the Fortune Global 100 companies.
Headquartered in Tokyo, Japan, NTT DATA focuses on helping organizations innovate, optimize, and transform for sustainable growth. The company invests over $3.6 billion annually in research and development, advancing areas like digital infrastructure, artificial intelligence, and business transformation.
With over 190,000 professionals worldwide, NTT DATA is recognized for its technical expertise, inclusive culture, and global innovation footprint.
