Sutherland has announced a new off-campus hiring drive for the role of Associate in Chennai. Candidates with any graduation background or equivalent diploma qualification are eligible to apply. This opportunity is ideal for individuals looking to start or grow their careers with one of the leading global digital transformation companies.
Sutherland Off Campus Drive 2025
| Category | Details |
|---|---|
| Company | Sutherland Global Services |
| Job Role | Associate |
| Contract Type | Brick and Mortar |
| Location | Chennai, Tamil Nadu |
| Experience | Freshers & Experienced |
| Qualification | HSC / Any Graduate / Diploma (Mandarin Certificate) |
| Shift | Rotational (Day & Night) |
| Working Days | 5 Days per Week |
| Salary (Expected) | ₹3 – ₹4.5 LPA (Approximate) |
| Application Mode | Online |
Job Description
The Associate position at Sutherland involves assisting vendors, resolving customer queries, and ensuring smooth communication across teams. The role requires professionalism, effective communication, and problem-solving abilities.
Key Responsibilities:
- Resolve customer and vendor issues through clear, professional communication (verbal and written).
- Deliver efficient support and escalate vendor concerns when necessary.
- Build strong business and platform knowledge to serve vendors effectively.
- Maintain a positive and professional attitude when managing sensitive issues.
- Demonstrate strong time-management skills and the ability to work independently.
- Contribute to a positive team environment by helping peers when needed.
- Maintain performance metrics such as quality, productivity, attendance, and first contact resolution.
- Identify recurring issues and suggest process improvements.
- Collaborate with departments like Customer Service, Payments, and Merchant Investigations to solve vendor problems.
This role offers a dynamic work experience with exposure to international clients and business operations.
Qualifications and Eligibility
To apply for the Sutherland Associate Role, candidates should meet the following criteria:
- Educational Qualification:
- HSC (Higher Secondary Certificate) or
- Any Graduation or
- 10+5 or 12+3 Diploma (along with a Mandarin language certificate)
- Language Requirement: Mandarin language proficiency certificate is mandatory.
- Shift Timing: Rotational shifts including day and night shifts.
- Work Type: On-site (Brick and Mortar).
Skills Required
Candidates applying for this position should have the following skills:
- Strong verbal and written communication skills.
- Ability to multitask and manage time efficiently.
- Good problem-solving and logical reasoning skills.
- Adaptability and willingness to learn.
- Strong team spirit and collaboration skills.
- Basic knowledge of customer service tools or CRM platforms (preferred).
What Sutherland Offers
Sutherland provides an excellent environment for employees to grow professionally and personally. Working here means becoming part of a global organization that values innovation, learning, and people.
Perks and Benefits:
- Exposure to a fast-paced, global work environment.
- Development of essential life skills like communication, adaptability, and problem-solving.
- A supportive team culture that celebrates success.
- Opportunities for career advancement within a global MNC.
- Recognition and rewards for exceptional performance.
- Continuous learning and professional development programs.
Sutherland focuses on empowering its employees with tools and knowledge to help them succeed in their careers.
How to Apply for Sutherland Off Campus Drive 2025
Candidates who meet the eligibility criteria and are interested in the Associate role can apply online. Follow these steps:
- Visit the official Sutherland careers page or click the direct application link below.
- Review the full job description and qualification requirements.
- Click on Apply Now and log in or create a new account.
- Fill in your personal details, educational background, and contact information.
- Upload your updated resume and any supporting documents (like language certificates).
- Submit your application and wait for confirmation from the Sutherland HR team.
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About the Company
Sutherland is a global leader in digital transformation, providing solutions powered by Artificial Intelligence, Automation, Cloud Engineering, and Advanced Analytics. With operations spread across multiple countries, Sutherland collaborates with some of the most well-known global brands, helping them improve business performance and customer experience.
The company has filed over 200 patents for innovations across AI and automation technologies. Through its products and platforms, Sutherland delivers measurable business results and enables enterprises to achieve digital excellence.
Its mission is to combine human intelligence with artificial intelligence to deliver smarter, faster, and more efficient solutions. Employees at Sutherland get an opportunity to work in a highly innovative environment, learn from top professionals, and contribute to meaningful digital transformation initiatives.
