Tech Mahindra is conducting a Mega Walk-In Drive for the position of Customer Support – Banking Process in Hyderabad. The opportunity is open to both freshers and experienced candidates with 0 to 2 years of experience.
Candidates with good communication skills and basic computer knowledge can apply for this customer support opportunity. The position is a full-time, permanent, work-from-office role.
The walk-in drive is scheduled from 26 August to 9 September 2026, giving eligible candidates an opportunity to directly attend the recruitment process at the specified venue.
Tech Mahindra Recruitment 2026
The Customer Support role involves handling customer calls, resolving queries, providing appropriate solutions, and maintaining a high standard of customer service.
| Particulars | Details |
|---|---|
| Company | Tech Mahindra |
| Job Role | Customer Support – Banking Process |
| Experience | 0 – 2 Years |
| Qualification | Any Graduate |
| Eligible Candidates | Freshers & Experienced |
| Salary | ₹2.5 – ₹3 LPA |
| Location | Hyderabad, Telangana |
| Work Mode | Work From Office |
| Employment Type | Full-Time, Permanent |
| Process | Voice / Blended |
| Industry | BPM / BPO |
| Working Days | 5 Days |
| Weekly Offs | 2 Rotational Offs |
Eligibility Criteria
Candidates interested in the Tech Mahindra Customer Support position should meet the following eligibility requirements:
- Any Graduate can apply.
- Freshers are eligible.
- Candidates with relevant experience can also apply.
- Experience range mentioned is 0 to 2 years.
- Good communication skills are required.
- Candidates should be comfortable communicating in English, Hindi, Tamil, Kannada, and Malayalam.
- Basic computer knowledge is required.
- Candidates should be willing to work in shifts.
- Both male and female candidates can apply.
The listed languages are important for this recruitment, so candidates should ensure they meet the communication requirements before attending the walk-in.
Job Responsibilities
Selected candidates will be responsible for handling customer interactions and providing appropriate support.
The major responsibilities include:
- Handling inbound and outbound customer calls professionally.
- Understanding customer queries and concerns.
- Providing appropriate solutions to customer issues.
- Maintaining excellent customer service standards.
- Following proper phone etiquette while interacting with customers.
- Following process guidelines and productivity targets.
- Staying updated with process-related information.
- Keeping up with daily process updates and requirements.
Candidates should have a customer-focused approach and be comfortable communicating with customers over the phone.
Shift Details
The position involves a day rotational shift.
The shift schedule applies to both male and female candidates. Candidates should be comfortable working according to the shift requirements of the process.
Working Days
The Tech Mahindra Customer Support role follows a five-day working schedule.
- 5 working days per week
- 2 rotational weekly offs
The weekly offs will be rotational according to the process requirements.
Selection Process
Candidates attending the Mega Walk-In Drive will go through multiple stages of the recruitment process.
The selection process includes:
- HR Screening
- Operations Round
- Assessment
- Client Round
Candidates should be prepared to demonstrate their communication skills and understanding of customer service during the recruitment process.
Salary Details
The salary mentioned for the Customer Support position is:
₹2.5 LPA – ₹3 LPA
The final compensation may depend on the candidate’s profile, skills, experience, and company policies.
Walk-In Drive Details
Tech Mahindra is conducting the recruitment drive directly at its Hyderabad location.
Walk-In Dates: 26 August to 9 September 2026
Walk-In Time: 9:30 AM to 2:00 PM
Venue: Divya Sree Omega, Hitech City, Hyderabad, Telangana – 500084
Location: Block C, 1st Floor
Work Mode: Work From Office
Candidates attending the interview should arrive within the specified walk-in timings.
Important Instructions
Candidates should follow the instructions provided by the recruiter when attending the walk-in interview.
- Both male and female candidates can attend.
- Candidates should wear formal attire for the interview.
- Carry an updated resume and required documents.
- Be prepared for the HR, Operations, Assessment, and Client rounds.
- Candidates should be comfortable working in rotational shifts.
- Good communication in the required languages is mandatory for this process.
Skills Required
The major skills relevant to this position include:
- Customer Support
- Customer Care
- Voice Process
- Telecalling
- Inbound Calling
- Communication Skills
- Basic Computer Knowledge
- Problem Solving
- Customer Handling
- Phone Etiquette
Candidates with strong communication and customer-handling skills can consider this opportunity.
How to Apply
Interested and eligible candidates can participate in the Tech Mahindra Mega Walk-In Drive by directly visiting the interview venue during the specified dates and timings.
Walk-In Period: 26 August – 9 September 2026
Time: 9:30 AM – 2:00 PM
Venue: Divya Sree Omega, Hitech City, Hyderabad
Contact / SPOC: Uday – 8008614700
Candidates should attend the interview in formal attire and carry an updated resume.
More Details : Click Here
About Tech Mahindra
Tech Mahindra is a global technology and business services company and part of the Mahindra Group. The company provides technology and business process services to customers across various industries.
Its business process services division provides customer experience and back-office services across sectors including communications, retail, healthcare, banking and financial services, transport, hospitality, manufacturing, and utilities.
Final Summary
Tech Mahindra is conducting a Mega Walk-In Drive for Customer Support – Banking Process in Hyderabad. The opportunity is open to freshers and candidates with up to 2 years of experience, with Any Graduate candidates eligible to apply.
The salary offered is ₹2.5 – ₹3 LPA, and the position is full-time, permanent, and work from office. Candidates should have good communication skills in English, Hindi, Tamil, Kannada, and Malayalam, along with basic computer knowledge and willingness to work in rotational shifts.
The walk-in drive will be conducted from 26 August to 9 September 2026, between 9:30 AM and 2:00 PM, at Divya Sree Omega, Hitech City, Hyderabad.
Candidates should attend in formal attire and be prepared for the HR Screening, Operations Round, Assessment, and Client Round.
