NTT DATA is hiring for the Networking Managed Services Engineer (L1) role in Bangalore, Karnataka. This is an entry-level opportunity for candidates interested in networking, IT infrastructure, and managed services. The position follows a hybrid working model and focuses on monitoring client infrastructure, troubleshooting technical incidents, handling ITSM processes, and maintaining service quality.
NTT DATA Recruitment 2026
| Details | Information |
|---|---|
| Company | NTT DATA |
| Job Role | Networking Managed Services Engineer (L1) |
| Qualification | Bachelor’s Degree in IT/Computing or Equivalent |
| Experience | Entry Level |
| Location | Bangalore, Karnataka |
| Work Mode | Hybrid |
| Job Type | Full Time |
| Salary | Not Disclosed |
| Category | Technical Engineering |
NTT DATA Networking Managed Services Engineer Job Description
The Networking Managed Services Engineer (L1) will provide managed services support to ensure that client IT infrastructure and systems remain operational. The role involves proactively monitoring infrastructure, identifying technical incidents, investigating issues, and resolving them according to approved procedures.
The selected candidate will also handle support through ITSM tickets, telephone, and chat, perform maintenance activities, and ensure proper shift handovers for continuous service operations.
The role provides exposure to networking technologies, incident management, ITSM processes, troubleshooting, and client infrastructure support.
Roles and Responsibilities
- Monitor client infrastructure and identify technical issues.
- Investigate and resolve first-line technical incidents.
- Troubleshoot problems and follow approved procedures and SOPs.
- Handle ITSM tickets and service requests.
- Provide support through telephone and chat when required.
- Perform maintenance activities such as patching and configuration changes.
- Escalate complex issues to the appropriate technical teams.
- Use knowledge articles and SOPs to resolve tickets efficiently.
- Maintain proper documentation of incidents and service requests.
- Support shift handovers to ensure continuous service.
- Identify opportunities for reducing recurring incidents.
- Contribute to automation and process improvement initiatives.
- Support project activities and disaster recovery functions when required.
- Update knowledge resources and share technical insights with the team.
Qualifications & Skills
- Bachelor’s degree in Information Technology, Computing, or equivalent experience.
- Basic knowledge of networking technologies.
- Understanding of Pulse Secure SSL VPN.
- Knowledge of Juniper, Palo Alto, and Fortinet Firewalls.
- Basic understanding of Cisco Nexus switches.
- Knowledge of Cisco ASR and ISR routers.
- Familiarity with Cisco ACS, Cisco ISE, and Meraki switches.
- Understanding of routing protocols such as BGP, OSPF, and EIGRP.
- Good understanding of ITSM tools and processes.
- Strong problem-solving and troubleshooting abilities.
- Good communication and active listening skills.
- Ability to work effectively with different teams and cultures.
- Adaptability to changing environments.
- Strong planning skills and work ethic.
- Client-focused approach with a positive attitude.
Work Environment
This position is based in Bangalore, Karnataka, India and follows a Hybrid Working model.
The selected candidate will work in a managed services environment supporting client IT infrastructure and network operations. The role may involve working with different teams, handling technical incidents, following defined processes, and supporting continuous service operations.
Salary Details
The salary for the NTT DATA Networking Managed Services Engineer (L1) position is not disclosed in the provided job description.
Candidates can check the official NTT DATA careers portal for the latest compensation details and other employment information.
How To Apply For NTT DATA Networking Managed Services Engineer
- Click on the Apply Here button provided below.
- You will be redirected to the official NTT DATA careers page.
- Review the job requirements and eligibility criteria.
- Click on the application option.
- Create an account or sign in if required.
- Enter your personal, educational, and professional details.
- Upload your updated resume and required documents.
- Review all the information carefully.
- Submit your application.
NTT DATA Apply Link: Click Here
Final Summary
NTT DATA Recruitment 2026 is a good opportunity for candidates looking to start their career in networking and managed services. The Networking Managed Services Engineer (L1) position is based in Bangalore and offers a hybrid working model.
Candidates with a bachelor’s degree in IT, Computing, or an equivalent qualification can apply. Basic knowledge of networking technologies including Cisco, Juniper, Palo Alto, Fortinet, VPN, BGP, OSPF, and EIGRP is relevant for the role.
The position involves network monitoring, incident troubleshooting, ITSM ticket handling, maintenance activities, and client infrastructure support. Candidates with strong communication, problem-solving, adaptability, and networking fundamentals can consider this opportunity with NTT DATA.
