Verisk is hiring candidates for the IT Helpdesk Analyst role in Hyderabad. The position is an entry-level opportunity within the Information Technology team, and fresh graduates with a relevant degree or equivalent experience can apply. No previous professional experience is required for this role.
The selected candidate will provide Level 1 technical support to Verisk employees, troubleshoot common hardware and software issues, handle IT service requests, document resolutions, and escalate complex problems to higher-level support teams. The role follows a hybrid work model and is scheduled as a full-time position.
Verisk Hiring 2026
| DetailsInformation | Information |
|---|---|
| Company | Verisk |
| Job Role | IT Helpdesk Analyst / Associate Engineer – Workforce Support L1 |
| Qualification | Associate’s or Bachelor’s Degree |
| Eligible Branches | Computer Science, IT, Engineering or Related Field |
| Experience | Freshers / No Previous Experience Required |
| Freshers Eligible | Yes |
| Salary | ₹4.00 – ₹7.00 LPA (Expected) |
| Job Type | Full-Time |
| Work Mode | Hybrid |
| Location | Hyderabad, Telangana |
| Job Category | Information Technology |
| Job ID | 4720 |
| Posting Date | 16 September 2026 |
| Incentive | Short-Term Incentive: Yes |
Verisk IT Helpdesk Analyst Job Description
Verisk is looking for an Associate Engineer – Workforce Support L1 to provide first-level technical support to employees for technology-related incidents and service requests. This is an entry-level position designed for candidates who want to build their careers in IT support and infrastructure.
The selected candidate will troubleshoot common IT issues involving hardware, software, operating systems, networks, and connectivity. The role also requires candidates to log and track service requests, document troubleshooting activities, resolve issues within established SLA timelines, and escalate complex problems to the appropriate technical teams.
Candidates will work with internal stakeholders and technology teams while helping maintain technical documentation and improve overall IT support services.
Roles and Responsibilities
- Provide Level 1 technical support for employee-reported IT incidents and service requests.
- Troubleshoot basic hardware and software issues.
- Troubleshoot operating system, network, and connectivity-related problems.
- Log, track, prioritize, and resolve support requests within established SLA guidelines.
- Document troubleshooting steps and resolutions accurately.
- Maintain relevant technical information and support records.
- Escalate complex or unresolved issues to appropriate technical support teams.
- Provide professional and timely assistance to employees and internal stakeholders.
- Collaborate with infrastructure, engineering, operations, and other technology teams when required.
- Maintain technical documentation, knowledge articles, and troubleshooting guides.
- Support continuous improvement initiatives focused on service quality and operational efficiency.
Qualifications & Skills
- Associate’s or Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
- Equivalent relevant experience may also be considered.
- No previous professional experience is required.
- Fresh graduates are welcome to apply.
- Basic understanding of networking concepts such as TCP/IP and OSI network layers.
- Familiarity with Microsoft Windows and Linux operating systems.
- Good written and verbal communication skills.
- Strong problem-solving and troubleshooting abilities.
- Good customer-service skills.
- Ability to work collaboratively in a team-oriented environment.
- Ability to work in a fast-paced environment.
- Basic knowledge of Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
- Willingness to learn new technologies and continuously develop technical skills.
Work Environment
This is a Hybrid work opportunity based in Hyderabad, Telangana. The position is part of Verisk’s Corporate Functions division and involves providing technical support to internal employees and stakeholders.
The role requires candidates to work collaboratively with infrastructure, engineering, operations, and other technology teams. Employees will handle IT incidents and service requests while following established support processes and SLA requirements.
Salary Details
The expected salary for the Verisk IT Helpdesk Analyst / Associate Engineer – Workforce Support L1 role is approximately ₹4.00 LPA to ₹7.00 LPA.
This is an expected salary range based on comparable entry-level IT helpdesk and technical support roles in Hyderabad and is not an officially disclosed Verisk compensation range. Actual compensation may vary depending on the candidate’s qualifications, skills, and applicable company policies.
How To Apply For Verisk IT Helpdesk Analyst
- Click on the Apply Here button provided below.
- Visit the official Verisk careers page.
- Search for the IT Helpdesk Analyst position.
- You can also search using Job ID 4720.
- Review the eligibility criteria and job requirements.
- Complete the online application form with accurate information.
- Upload your updated resume and other required documents.
- Review all the information before submitting the application.
- Submit your application through the official careers portal.
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About Verisk
Verisk is a data analytics and technology company that provides solutions and insights to organizations across different industries. The company uses data, analytics, technology, and industry expertise to help businesses understand risks and make informed decisions.
Verisk operates with teams across multiple locations and provides technology-driven products and services to customers around the world.
Final Summary
Verisk is hiring for an IT Helpdesk Analyst / Associate Engineer – Workforce Support L1 position in Hyderabad. The role is an entry-level opportunity and fresh graduates are welcome to apply, with no previous professional experience required.
Candidates should have an Associate’s or Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, along with basic networking knowledge, familiarity with Windows and Linux, communication skills, and troubleshooting abilities.
The position is full-time and hybrid, with Job ID 4720, and was posted on 16 September 2026. The expected salary is approximately ₹4.00–₹7.00 LPA. Candidates should verify the latest compensation and application details on the official Verisk careers page before applying.
