Deloitte Hiring 2026 For Associate Services Specialist I | Hyderabad

Deloitte is hiring candidates for the Associate Services Specialist I role in Hyderabad. The position is part of the Global Tax & Legal Support team and involves providing technical support for digital applications used by clients and professionals globally.

Candidates with a Bachelor’s degree and 0–2 years of experience can apply for this opportunity. The role involves customer support through phone, chat, and email, application troubleshooting, incident management, and technical support across a 24×7 environment.

Deloitte Hiring 2026

Deloitte Associate Services Specialist I Job Description

Deloitte’s Global Tax & Legal Support team provides technical support for digital applications to clients and professionals around the world. The team supports multiple priority digital applications, including Global Intela and other global applications.

As an Associate Services Specialist I, the selected candidate will provide service support for software applications while maintaining customer satisfaction, accuracy, expertise, and timely resolution.

The role involves serving as the first point of contact for users, logging incidents and service requests, managing support tickets, troubleshooting application issues, and keeping users informed about the status of their incidents.

Roles and Responsibilities

• Provide technical and customer support for various software applications.
• Serve as the first point of contact for users and clients.
• Manage incidents and service requests from beginning to resolution.
• Handle customer interactions through phone, chat, and email.
• Manage multiple support mailboxes and respond to customer emails.
• Follow ITIL-based incident, problem, and change management processes.
• Maintain agreed service levels and response times.
• Monitor service metrics such as C-SAT, AHT, FCR, schedule adherence, escalation thresholds, and quality scores.
• Prioritize issues based on client value, business impact, and urgency.
• Provide VIP and premium-level application support when required.
• Triage and troubleshoot issues reported across supported applications.
• Identify, document, and report new application defects.
• Communicate with internal and external client users, including senior client stakeholders.
• Troubleshoot technology issues involving MS Office and Microsoft-based applications.
• Work with technologies including ASP.NET, C#, Active Directory, and DPASS.
• Provision user accounts for external client users.
• Provide application support through phone, email, and chat.
• Maintain accurate incident and service-request records.
• Take corrective action when required to maintain service quality.
• Work under strict deadlines while managing multiple assignments.
• Adapt to changing business requirements and priorities.
• Follow internal quality assurance procedures.
• Perform additional duties assigned by the organization.

Qualifications & Skills

• Bachelor’s degree in any discipline.
• Knowledge of computer science, computer engineering, technical Level 1 troubleshooting, or a related field is preferred.
• 0–2 years of experience in a relevant support environment.
• Freshers with the required technical and communication skills can apply.
• Excellent customer service skills through phone, chat, and email.
• Excellent spoken and written English communication.
• Proficiency in MS Office applications.
• Knowledge of ServiceNow is preferred.
• Exposure to Azure is preferred.
• Understanding of application support is beneficial.
• Knowledge or exposure to the ITIL framework.
• Strong analytical and troubleshooting abilities.
• Excellent attention to detail and accuracy.
• Ability to prioritize and multitask.
• Strong ownership and problem-solving skills.
• Ability to learn new technical concepts quickly.
• Comfortable working in a fast-paced and dynamic environment.

Work Environment

This is a 24×7 support role in Hyderabad with rotating shifts. Candidates should be comfortable working different shift schedules, including early morning, afternoon, and overnight shifts.

The listed shift timings include:

• 5:30 AM – 2:30 PM IST
• 2:00 PM – 11:00 PM IST
• 9:00 PM – 6:00 AM IST

The role may also require working on some weekends and holidays based on business requirements.

Candidates may be required to travel occasionally as part of the role, with travel expected to be less than 10%.

Salary Details

The expected salary for the Deloitte Associate Services Specialist I role is approximately ₹3.5 LPA to ₹6.5 LPA.

This is an estimated salary range for the role and is not an officially disclosed Deloitte compensation range. Actual compensation may vary based on experience, skills, location, and applicable company policies.

How To Apply For Deloitte Associate Services Specialist I

1. Click on the Apply Here button provided below.
2. Visit the official Deloitte careers page.
3. Search for Associate Services Specialist I – Hyderabad.
4. You can also search using Requisition Code: 363712.
5. Review the eligibility criteria and job requirements.
6. Create an account or log in if required.
7. Complete the application form with accurate information.
8. Upload your updated resume and required documents.
9. Review all information before submitting your application.
10. Submit your application through the official Deloitte careers portal.

Deloitte Apply Link: Click Here

All Jobs: Click Here

About Deloitte

Deloitte is a global professional services organization providing services across areas including consulting, technology, audit, risk advisory, tax, legal, and business support.

Deloitte’s teams work with organizations across industries to address business and technology challenges. The company also invests in professional development through learning, networking, leadership development, and other career-growth opportunities.

In India, Deloitte provides employees with access to learning resources, team-based training, eLearning, and the DU: The Leadership Center in India, located at its Hyderabad offices.

How You’ll Grow at Deloitte

Deloitte provides professionals with various learning and networking opportunities designed to support career development. Employees may receive exposure to leaders, coaches, sponsors, challenging assignments, live classrooms, team-based learning, and eLearning resources.

The DU: The Leadership Center in India in Hyderabad is part of Deloitte’s professional development ecosystem and supports learning and leadership development.

Benefits

Deloitte provides a range of benefits to eligible employees. Benefits may vary based on role, tenure, employment type, and other applicable criteria.

The company also provides programs and resources focused on professional development, well-being, learning, and career growth.

Deloitte’s Culture

Deloitte promotes a workplace culture focused on inclusion, collaboration, professional development, and employee well-being. The company provides employees with opportunities to contribute different perspectives and develop their professional skills.

Final Summary

Deloitte is hiring for the Associate Services Specialist I position in Hyderabad under its Global Tax & Legal Support team. Candidates with any Bachelor’s degree and 0–2 years of experience can apply, with freshers also eligible based on the provided requirements.

The role involves technical application support, customer service, incident management, troubleshooting, ServiceNow, ITIL processes, and Microsoft technologies. Candidates must be comfortable working in a 24×7 rotational shift environment.

The expected salary for the position is approximately ₹3.5–₹6.5 LPA, while the requisition code for the role is 363712. Interested candidates should review the official Deloitte job listing for the latest application details before applying.