Are you a tech-savvy graduate looking to begin your career with one of the world’s leading professional services firms? The Deloitte Recruitment 2025 brings an excellent opportunity for freshers through its End User Support (Virtual-US Support) Analyst role in Hyderabad, Telangana. This off campus drive is designed for candidates passionate about technology, IT support, and customer service. If you’re looking to kickstart your professional journey with a global leader known for innovation, growth, and inclusivity, this opportunity could be the perfect fit.
Deloitte Recruitment 2025
| Particulars | Details |
|---|---|
| Company Name | Deloitte |
| Job Role | End User Support (Virtual-US Support) Analyst |
| Qualification | B.Tech, B.E., or equivalent Engineering Degree |
| Experience | Freshers Eligible |
| Location | Hyderabad, Telangana, India |
| Working Hours | 5:30 PM IST – 2:30 AM IST (subject to Daylight Savings) |
| Salary (Expected) | Competitive with Industry Standards |
| Application Mode | Online |
Job Overview
The End User Support (Virtual-US Support) Analyst position is part of Deloitte’s CXO Team under the Information Technology Support Services (ITS) division. The role focuses on delivering high-quality technology support to internal stakeholders in the U.S. region.
As an Analyst, you will assist Deloitte professionals with IT-related incidents and service requests through various communication channels such as email, phone, and virtual meetings. This is a customer-facing role that demands strong technical knowledge, problem-solving skills, and a passion for helping others.
Key Responsibilities
As part of Deloitte’s CXO – End User Support team, your day-to-day responsibilities will include:
- Delivering world-class customer service to users through virtual US support channels.
- Installing and configuring firm-standard software images on laptops and desktops.
- Assisting with hardware and software troubleshooting for Windows, Mac, and mobile devices.
- Managing service requests and incidents through Deloitte’s internal support systems.
- Performing password resets, account modifications, and workstation management in Active Directory.
- Providing technical support for video conferencing and remote connectivity.
- Documenting problems and solutions in Deloitte’s knowledge base for continuous improvement.
- Supporting technology deployments and new-hire setups, including mobile device configuration.
- Collaborating with IT supervisors and vendors to implement new technologies efficiently.
- Ensuring adherence to firm policies, service level targets, and compliance requirements.
This role is ideal for individuals who enjoy solving technical challenges and interacting with people in a fast-paced, professional environment.
Skills Required
To succeed in the Deloitte off campus drive 2025 for the End User Support Analyst role, candidates should possess the following skills and qualifications:
Required Skills:
- Bachelor’s degree in Engineering (B.Tech or B.E.)
- Strong understanding of Microsoft Office tools (Outlook, Excel, PowerPoint, Word, Teams)
- Knowledge of Windows and Mac operating systems
- Familiarity with mobile device management, networking, and video conferencing tools (Zoom, Teams)
- Good communication and interpersonal skills
- Problem-solving and troubleshooting abilities
- Basic understanding of IT service management processes
Preferred Skills and Certifications:
- ITIL Certification
- Microsoft MCITP Certification
- A+ or N+ Certification
- Dell or HP hardware certifications
- Understanding of network and system security fundamentals
Why Join Deloitte
Joining Deloitte India is not just about finding a job—it’s about building a long-term career with purpose. Here’s what makes Deloitte a preferred choice among young professionals:
1. Learning and Development
Deloitte invests heavily in its employees’ growth through its Leadership Center in India (DU: The Leadership Center) located in Hyderabad. The facility provides advanced learning opportunities through live classrooms, team-based training, and e-learning sessions.
2. Inclusive Culture
The company’s inclusive work environment empowers employees to bring their authentic selves to work. Deloitte values diversity, collaboration, and creativity, ensuring everyone’s unique perspectives are respected and celebrated.
3. Global Exposure
Employees at Deloitte get to collaborate with teams and clients across the globe, giving them unmatched exposure to international work culture and practices.
4. Work-Life Balance and Benefits
Deloitte believes that great people make a great organization. It provides a wide range of benefits to support physical, mental, and financial well-being. The company offers flexible work policies and programs that promote health and happiness at work.
Salary Details
While Deloitte has not disclosed an exact figure for this role, the salary for End User Support Analyst (Virtual-US Support) positions in Hyderabad generally ranges between ₹4.5 LPA to ₹6.5 LPA depending on the candidate’s qualifications and experience. Additionally, Deloitte offers performance-based bonuses and other benefits.
Hiring Locations
For this recruitment drive, the primary work location is Hyderabad, Telangana. However, Deloitte’s IT Support Services also operate across other major cities such as Mumbai, Bengaluru, Pune, Chennai, Delhi, and Kolkata. Candidates may have opportunities for future transfers or cross-office collaborations based on business requirements.
How to Apply
Candidates interested in Deloitte Recruitment 2025 for the End User Support Analyst – Virtual US Support position can apply directly through Deloitte’s official career portal.
Steps to Apply:
- Visit the Deloitte Careers Page.
- Search for “End User Support (Virtual-US Support) Analyst – Hyderabad.”
- Click on the job title and review the eligibility criteria.
- Click on Apply Now and complete the online application form.
- Upload your updated resume and submit the application.
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Shortlisted candidates will be contacted for the next stages of the selection process, which may include an online assessment and a technical or HR interview.
About Deloitte
Deloitte is one of the “Big Four” professional services firms, operating across more than 150 countries. It provides services in consulting, audit, tax, risk management, and financial advisory. Deloitte is widely recognized for its commitment to excellence, innovation, and people-first culture.
In India, Deloitte has built a strong reputation for nurturing talent and offering an environment that supports professional growth. With offices in major cities like Hyderabad, Bengaluru, Mumbai, Pune, and Delhi, the firm is known for its cutting-edge technology support, global collaboration, and world-class work culture.
