RSA, one of the most trusted names in identity and access management, has officially announced its Off Campus Drive 2025 to recruit Technical Support Engineer 1 positions. This opening is an excellent opportunity for fresh graduates and early-career professionals eager to build a career in cybersecurity and technical support.
The RSA recruitment 2025 drive invites motivated individuals who are passionate about solving technical challenges, supporting global clients, and working on innovative technologies that power secure digital identities worldwide.
RSA Off Campus Drive 2025
| Company Name | RSA (Rivest, Shamir and Adleman Security) |
|---|---|
| Job Role | Technical Support Engineer 1 |
| Qualification | Bachelor’s degree in IT, Computer Science, or related field |
| Experience | 0–3 years (Freshers eligible) |
| Location | India (Hybrid – minimum 2 days in office) |
| Category | Off Campus Drive 2025 |
| Expected Salary | ₹5 LPA – ₹8 LPA (Estimated) |
Job Overview
The Technical Support Engineer 1 position at RSA is designed for individuals who are passionate about technology, problem-solving, and customer success. The role focuses on providing technical support for RSA products and helping customers resolve complex technical issues efficiently.
Candidates in this role will engage with clients through email, phone, and remote sessions, ensuring smooth resolution of technical challenges while maintaining RSA’s commitment to excellence.
The position requires a solid understanding of networking, security fundamentals, and troubleshooting methodologies. Freshers with strong analytical and communication skills are encouraged to apply, as RSA provides extensive training and growth opportunities.
Key Responsibilities
As a Technical Support Engineer 1 at RSA, your main responsibility will be to deliver exceptional technical support and ensure that customers experience minimal disruption when using RSA products.
Your day-to-day duties will include:
- Acting as a remote customer advocate and collaborating with field teams to address client needs.
- Understanding, analyzing, and resolving technical issues across RSA product lines.
- Managing customer cases and maintaining regular communication to ensure timely resolutions.
- Leading or participating in customer conference calls to explain progress and outcomes.
- Writing and updating Knowledge Base articles and technical documentation for peers and clients.
- Identifying and escalating complex issues to senior engineers when necessary.
- Supporting 24×7 operations, including shift rotations, holidays, and on-call duties as required.
- Working toward becoming a Subject Matter Expert (SME) in one or more RSA technologies.
This role provides hands-on exposure to cutting-edge technologies and offers an excellent platform to grow as a cybersecurity professional.
Skills Required
RSA is looking for candidates who are technically curious, customer-oriented, and eager to learn. While prior experience in technical support is an advantage, freshers with the right skill set and attitude are also welcome.
Non-Technical Skills:
- Excellent written and verbal communication abilities.
- Strong logical reasoning and problem-solving mindset.
- Ability to work effectively under pressure.
- Team-oriented with adaptability to changing business needs.
- Self-motivated, proactive, and eager to learn new technologies.
- Willingness to work in rotational shifts.
Technical Skills:
- Basic understanding of security fundamentals and identity management concepts.
- Knowledge of Linux-based servers, network protocols, and web applications.
- Familiarity with SQL databases and basic database queries.
- Exposure to API concepts and integration fundamentals is an added advantage.
This combination of technical and soft skills ensures that candidates can provide both analytical and customer-focused support in a dynamic global environment.
Why Join RSA?
Joining RSA is not just about starting a job — it’s about launching a meaningful career in cybersecurity and identity management. Here’s why RSA stands out as an employer of choice:
- Industry Leadership: RSA is a pioneer in authentication and security, continuously innovating to meet modern digital challenges.
- Global Impact: Work with leading organizations worldwide and contribute to securing millions of digital identities.
- Learning & Growth: Extensive training programs, mentorship, and career development pathways for freshers.
- Collaborative Culture: A supportive work environment that values teamwork, inclusion, and personal growth.
- Cutting-Edge Technology: Hands-on experience with the RSA Unified Identity Platform, hybrid cloud solutions, and passwordless authentication systems.
RSA’s commitment to innovation and inclusion ensures that every employee has the tools and opportunities to succeed.
Salary Details
While RSA has not publicly disclosed the exact salary, the expected compensation for the Technical Support Engineer 1 role typically ranges between ₹5 LPA to ₹8 LPA, depending on experience, skills, and location.
In addition to a competitive salary, RSA offers:
- Comprehensive health and wellness benefits.
- Paid learning and certification opportunities.
- Employee assistance and flexible work policies.
- A diverse and inclusive workplace that values equal opportunities.
Hiring Locations
The RSA Technical Support Engineer 1 position is primarily based in India, with employees required to work on-site at least two days per week. The company offers a hybrid work model that balances flexibility with collaboration.
Candidates may also have the opportunity to engage with international teams, gaining exposure to a wide range of global technical challenges.
How to Apply
Interested applicants can apply for the RSA Off Campus Drive 2025 by visiting the official careers page:
- Go to RSA careers page.
- Navigate to the Careers section.
- Search for “Technical Support Engineer 1” under current openings.
- Review the job description carefully.
- Click on Apply Now and complete the online application form.
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Ensure that your resume highlights your technical proficiency in networking, security, or Linux systems, along with examples of your problem-solving skills or projects related to IT or cybersecurity.
About the Company
RSA is a global leader in identity and access management (IAM), serving more than 12,000 organizations and managing 25 million enterprise identities across the globe. The company’s expertise helps organizations in sectors such as financial services, healthcare, energy, and technology services to protect and manage digital identities seamlessly.
For decades, RSA has been at the forefront of encryption, authentication, and identity federation technologies—many of which continue to secure the internet today. The company is now redefining the industry through innovations such as the RSA Unified Identity Platform, next-generation hybrid and cloud solutions, and passwordless authentication technologies.
RSA’s mission is to connect people securely with the digital resources they rely on — at work, at home, or on the go. Joining RSA means becoming part of a legacy of innovation and contributing to the future of cybersecurity.
