If you are searching for an excellent entry-level role in the customer service or BPO industry, the Tech Mahindra Recruitment 2025 drive brings a remarkable opportunity. Tech Mahindra has announced an urgent opening for Customer Support Executives across multiple locations in India. This hiring initiative is part of the company’s national off campus drive, making it a great chance for freshers and early-career professionals to begin their journey in a reputable global organisation.
With over 500 vacancies available, this is one of the largest freshers hiring opportunities in the customer service domain. The role offers exposure to blended processes involving voice, chat, and email communication, along with hands-on troubleshooting in IT support environments. For candidates looking to build strong communication and technical support skills, this job is a highly valuable starting point.
Tech Mahindra Recruitment 2025
| Category | Details |
|---|---|
| Company Name | Tech Mahindra |
| Job Role | Customer Support Executive (Voice & Chat Support) |
| Qualification | Any Graduate / Undergraduate |
| Experience | Freshers to 5 Years |
| Work Mode | Work From Office |
| Process | Voice + Chat + Email (Blended) |
| Openings | 500+ |
| Location | Multiple Locations Across India |
| Salary Range | ₹2,50,000 – ₹3,50,000 per annum |
Job Overview
The Customer Support Executive role at Tech Mahindra is designed for candidates who enjoy interacting with customers, solving problems, and delivering quality service. As part of this position, you will be responsible for handling customer inquiries, resolving technical issues, and ensuring proper documentation of service incidents.
The job operates under a work-from-office model, offering a blended support structure across voice, email, and chat platforms. With 500 vacancies, this off campus drive opens doors for freshers who wish to start their career in customer success, IT support, and service desk operations.
This role also involves basic hardware and networking troubleshooting, making it ideal for candidates who want to strengthen their IT fundamentals while working in customer support.
Key Responsibilities
1. Customer Query Handling
Respond to customer inquiries through voice calls, emails, and chat. Understand concerns clearly and provide accurate solutions.
2. Technical Troubleshooting
Assist customers with:
- Network issues
- Devices (laptops, mobiles, printers)
- LAN connectivity
- Antivirus support
- Patch management
- SCCM basics
Your goal is to diagnose problems and guide customers step-by-step through the solution.
3. Documentation & Reporting
Record incidents and resolutions properly in the system to ensure seamless support and future reference.
4. Ensuring Customer Satisfaction
Deliver prompt, polite, and professional service to maintain high customer satisfaction levels.
5. Service Desk Operations
Manage ticketing systems, follow ITIL processes, and maintain service quality metrics as per company standards.
Skills Required
To succeed in this role, candidates should possess:
- Excellent communication skills (verbal and written)
- Ability to handle voice, email, and chat conversations
- Basic computer literacy
- Knowledge of hardware & network troubleshooting (preferred)
- Ability to work in a fast-paced environment
- Good listening skills and a customer-first mindset
- Professional behaviour and strong interpersonal skills
Experienced candidates with strong communication and troubleshooting skills are also encouraged to apply.
Eligibility Criteria
- Graduation or undergraduate degree in any discipline
- Freshers and experienced professionals (0–5 years) can apply
- Strong communication skills are a must
- Candidates must be willing to work from office
- Enthusiasm towards customer service and IT troubleshooting
This job is particularly ideal for freshers aiming to start a career in:
- Customer Support
- Service Desk
- Customer Retention
- Chat or Voice Process
- Domestic Contact Centre Operations
Why Join Tech Mahindra?
Tech Mahindra offers a range of benefits that make this position attractive for freshers:
- Over 500 immediate openings, providing high selection chances
- Competitive salary package
- One-way cab facility (within designated boundaries)
- Fast and smooth onboarding process
- Opportunities to work on blended communication platforms
- Exposure to real-time troubleshooting and IT support
- A stable and reputable work environment
- Learning and growth opportunities within the organisation
Working at Tech Mahindra helps you build a strong foundation in customer service, communication, and technical support—skills that remain in demand across industries.
Salary Details
The salary for the Customer Support Executive role ranges between:
₹2,50,000 – ₹3,50,000 per annum
Final salary may vary based on communication skills, experience level, and the specific project assignment.
Hiring Locations
This recruitment drive covers multiple locations across India, making it accessible for candidates from major cities. Positions are available in:
- Pune
- Noida
- Hyderabad
- Bangalore
- Chennai
- Mumbai
- Kolkata
- And other metro regions
(Exact locations may vary based on project demand.)
How to Apply
Eligible candidates can apply online through the official Tech Mahindra careers link provided in the job update. Once your application is submitted, shortlisted candidates will receive interview details via email. Make sure to check your inbox regularly.
Tech Mahindra Apply Link :Â Â Click here
Instant Job Updates and Alerts :
Telegram Group : Click here
Join our WhatsApp Group: Click here
About Tech Mahindra
Tech Mahindra is a leading Indian multinational company that provides information technology, consulting, and business process outsourcing (BPO) services. Headquartered in Pune, the company operates in over 90 countries and employs more than 131,500 professionals worldwide.
Tech Mahindra is known for offering a stable work environment, competitive benefits, and continuous learning opportunities. With a global client base and strong digital transformation capabilities, the organisation continues to grow across industries including telecom, banking, healthcare, retail, and manufacturing.
