Tech Mahindra Recruitment 2025: Work From Home Voice Process Hiring

Among the leading employers in this space, Tech Mahindra Recruitment 2025 has announced huge openings for its Work From Home Voice Process. This hiring drive is an excellent opportunity for freshers and experienced candidates who want to begin or advance their career in customer service. With more than 50 openings, this Tech Mahindra Recruitment 2025 initiative has gained significant attention, especially among job seekers searching for stable roles through an off campus drive or large-scale freshers hiring programs.

Tech Mahindra Recruitment 2025

CategoryDetails
Company NameTech Mahindra
Job RoleCustomer Support Associate (Voice Process)
QualificationMinimum Higher Secondary (HS) Pass
ExperienceFreshers and Experienced (1 year+)
LocationWork From Home (Hiring office: Kolkata)
Salary₹13,000 for freshers; ₹15,000 for experienced
Openings50+

Job Overview

Tech Mahindra is hiring Customer Support Associates (CSA) for a large-scale voice process, offering full-time work-from-home opportunities. This role is ideal for candidates with strong communication skills in Assamese and English, as the position requires resolving customer queries over voice calls. The job is contractual initially for 90 days but offers a stable structure, performance-based continuation, and fixed monthly payouts.

Whether you are a fresher or have up to five years of experience, this position allows you to build valuable customer service skills while working in a flexible remote environment.

Key Responsibilities

The primary responsibilities of the Customer Support Associate include:

  • Handling incoming customer calls and addressing queries effectively
  • Maintaining high-quality communication in Assamese and English
  • Ensuring clear, professional voice support without major MTI
  • Documenting call details and updating customer information
  • Providing timely resolutions and excellent customer experience
  • Adhering to shift schedules, including night shifts if required
  • Maintaining performance accuracy and typing proficiency

This role requires patience, strong listening skills, and the ability to offer consistent customer support across a variety of queries.

Skills Required

To excel in this position, candidates must possess:

  • Excellent verbal communication skills in Assamese and English
  • Ability to communicate without major mother-tongue influence
  • Basic computer knowledge and typing speed of 30 WPM with 90% accuracy
  • Customer-oriented mindset and problem-solving ability
  • Readiness to work in 24/7 rotational shifts
  • A stable internet connection (minimum 30 Mbps)
  • A laptop or desktop with Windows 10, 10GB RAM, and i5 7th Gen or above processor

These skills help ensure smooth, efficient performance in a remote environment, which is essential for voice-based customer service roles.

Why Join Tech Mahindra?

Tech Mahindra is known for its strong training programs, supportive managers, and ample career growth opportunities. Here are a few reasons why job seekers are interested in this role:

  • Stable work-from-home setup
  • Opportunity for freshers to start their career in a reputed MNC
  • Fixed monthly salary without variable deductions
  • Exposure to professional communication and customer management
  • Smooth hiring process through an off campus drive
  • Chance to work in a high-demand domain that adds value to future job prospects

For many candidates, a voice process role at Tech Mahindra serves as a gateway to learning industry standards and building long-term professional stability.

Salary Details

The salary structure for this role is clearly defined:

  • Freshers: ₹13,000 per month
  • Candidates with a minimum of 1 year of experience: ₹15,000 per month

The company offers 100% fixed salary, making this an attractive position for those looking for secure monthly earnings without complex variable components.

Hiring Locations

Although the role is completely Work From Home, the hiring office is based in Kolkata. Candidates from any location with the required communication skills and technical setup can apply. This flexibility has made the opportunity popular among applicants from the Northeast region and remote parts of India.

How to Apply

Interested candidates can apply through official job platforms or Tech Mahindra’s career portal. Ensure you have the following documents ready:

  • HS or graduation mark sheets
  • Aadhaar Card (mandatory)
  • PAN Card
  • Experience documents (for experienced applicants): Offer letter, relieving letter, last 3 months’ payslips

Tech Mahindra Apply Link :  Click here

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The interview process includes:

  1. HR screening
  2. Ops round
  3. P-Map test
  4. Versant test (minimum score: Level 4)
  5. Client round via video call

Note: Candidates who clear all rounds receive their offer and onboarding details soon after.

About the Company

Tech Mahindra is one of India’s most respected IT and consulting organizations, operating in over 90 countries with more than 158,000 employees. As part of the Mahindra Group, the company is known for its global presence, digital transformation solutions, and customer-centric approach. With a revenue of over US$6 billion, Tech Mahindra stands among the top IT service providers in India.

The company has consistently ranked high in the Fortune India 500 list and is widely recognized for creating diverse employment opportunities. Its work culture, emphasis on innovation, and strong leadership make it a preferred workplace for professionals aiming to build a sustainable career in technology and customer service.

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