Concentrix Recruitment 2026 brings a promising career opportunity for graduates looking to build a stable and growth-oriented career in workforce management and business operations. As part of its latest off campus drive, Concentrix is hiring for the role of Associate – Planning & Scheduling on a full-time basis at its Chandigarh location. This opening is suitable for freshers as well as early-career professionals who have an interest in analytics, scheduling, reporting, and operational planning.
With the increasing demand for skilled professionals in workforce management, this role offers hands-on exposure to real-time operations, data analysis, and cross-functional collaboration in a global work environment.
Concentrix Recruitment 2026
| Category | Details |
|---|---|
| Company Name | Concentrix |
| Job Role | Associate – Planning & Scheduling |
| Qualification | Graduate (Any Stream) |
| Experience | Freshers / Entry-level |
| Location | Chandigarh (DLF IT Park, Tower C) |
| Job Type | Full Time |
| Salary | Expected ₹2.5 LPA – ₹4 LPA |
Job Overview
The Associate – Planning & Scheduling role at Concentrix focuses on workforce management (WFM) operations. The selected candidate will support centralized and site WFM teams by monitoring real-time queues, ensuring schedule adherence, and maintaining service-level efficiency.
This position requires strong coordination skills, analytical thinking, and the ability to work in a fast-paced environment. Candidates with basic knowledge of workforce metrics and a willingness to work in a 24×7 setup will find this role highly rewarding.
Key Responsibilities
Candidates selected for this Concentrix off campus drive will be responsible for supporting daily workforce planning and scheduling activities. Key responsibilities include:
- Acting as a liaison between centralized and site WFM teams
- Monitoring real-time queues, schedule adherence, and attendance
- Handling escalated requests and issues from site management
- Performing root cause analysis for SLA deviations and creating action plans
- Optimizing agent breaks on the same day or prior to schedules
- Managing ad-hoc intraday training schedules and updating rosters
- Preparing and analyzing daily efficiency and performance reports
- Updating schedules for exceptions and special requests
- Supporting cross-training activities with scheduling analysts
- Attending management meetings and handling real-time ad-hoc operational requests
- Preparing daily, weekly, and monthly MIS reports and presentations
Skills Required
To be successful in this role, candidates should possess the following skills and knowledge:
- Good verbal and written communication skills
- Strong working knowledge of MS Excel and PowerPoint
- Basic understanding of WFM metrics such as service level, AHT, shrinkage, and attrition
- Proficiency in computer operations and data handling
- Ability to work under pressure and manage time-sensitive tasks
- Willingness to work in rotational shifts (24×7 environment)
- Interest in learning scheduling and forecasting concepts
- Self-driven attitude towards continuous learning and skill enhancement
Why Join Concentrix
Joining Concentrix offers more than just a job. Employees gain exposure to global clients, structured training programs, and modern operational tools. The company promotes internal growth, skill development, and cross-functional learning opportunities.
Concentrix provides a professional work culture where employees are encouraged to innovate, collaborate, and grow. For freshers, this role serves as an excellent entry point into workforce analytics, operations management, and business services.
Salary Details
The salary for the Associate – Planning & Scheduling role is offered as per Concentrix company standards and industry benchmarks. In addition to competitive pay, employees may receive benefits such as shift allowances, performance-based incentives, health coverage, and career development programs. Exact compensation details are usually discussed during the interview or offer stage.
Hiring Location
This Concentrix recruitment drive is for the Chandigarh location, specifically at DLF IT Park, Tower C, Site 2. The office offers a professional work environment with access to modern infrastructure and facilities.
How to Apply
Interested candidates can apply online through the official Concentrix careers portal. Applicants should submit their updated resume and ensure all details are filled accurately. Early application is recommended, as the last date to apply is January 30, 2026.
Concentrix Apply Link :  Click here
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About the Company
Concentrix is a global technology-enabled business services company that partners with some of the world’s most well-known brands. Operating in over 70 countries, Concentrix helps organizations transform customer engagement and improve business performance through technology, analytics, and integrated solutions.
The company is known for its human-centered approach combined with advanced technology and intelligence-driven solutions. From designing customer experiences to building scalable digital operations, Concentrix plays a key role in helping businesses stay competitive in a rapidly changing global market. Working at Concentrix means being part of an organization that values innovation, learning, and long-term career development.
