Capgemini is hiring for the role of L2 Java Application Support Engineer in Bangalore, India, offering a strong career opportunity for professionals who want to work in enterprise application environments and support large-scale Java-based systems. This role is ideal for candidates who enjoy troubleshooting, incident management, and working closely with development and operations teams to ensure business-critical applications run smoothly.
Capgemini is a globally recognised IT services and consulting company known for delivering digital transformation, cloud solutions, and technology-driven business outcomes. Working as an L2 Application Support Engineer at Capgemini provides exposure to real production systems, global clients, and structured IT service management practices.
Job Overview
- Company: Capgemini
- Position: L2 Java Application Support Engineer
- Location: Bangalore, India
- Qualification: Bachelor’s or Master’s Degree in Computer Science, IT, Engineering, or related field
- Experience Level: Freshers / Early-Career / Experienced Professionals
- Employment Type: Full-Time
This role suits candidates who have a solid foundation in Java technologies and are comfortable working in support and production environments.
About the Role
The L2 Java Application Support Engineer role focuses on providing second-level support for Java-based enterprise applications. You will handle complex incidents escalated from L1 teams, perform in-depth root cause analysis, and work closely with development teams to ensure permanent fixes. The role demands strong technical understanding, attention to detail, and the ability to work under defined service-level agreements.
Rather than routine monitoring, this position involves real problem solving where your technical decisions directly impact application stability and client satisfaction.
Key Responsibilities
- Provide L2 support for Java and J2EE-based applications
- Analyze application issues related to performance, functionality, and availability
- Troubleshoot errors using logs, monitoring tools, and database queries
- Perform root cause analysis and recommend permanent solutions
- Coordinate with L1 support, development, and infrastructure teams
- Ensure incident resolution within defined SLAs
- Support application deployments, patches, and upgrades
- Document incidents, fixes, and knowledge articles
- Participate in continuous improvement and automation initiatives
These responsibilities help engineers gain deep exposure to enterprise systems and real-world production challenges.
Skills Required
- Strong knowledge of Java, J2EE, Spring, and related frameworks
- Understanding of web applications and application architecture
- Working knowledge of SQL and relational databases
- Experience with log analysis and monitoring tools
- Good analytical and troubleshooting skills
- Clear written and verbal communication skills
- Ability to work in shifts and production support environments
Knowledge of cloud platforms, ITIL concepts, DevOps tools, or scripting languages is considered an added advantage.
Who Can Apply
- Fresh graduates with strong Java fundamentals and internship exposure
- Early-career professionals with experience in application or production support
- Candidates interested in enterprise systems and operational excellence
- Individuals comfortable working in client-facing and collaborative teams
Capgemini values learning ability, problem-solving mindset, and professional discipline alongside technical skills.
Why This Role Is a Good Career Opportunity
This role allows professionals to work on live enterprise applications, understand how large-scale systems are supported, and build skills that are highly valued across the IT industry. Experience in L2 support strengthens your understanding of application behaviour, system dependencies, and operational workflows.
Career paths that can follow this role include:
- Senior Application Support Engineer
- Technical Lead
- DevOps Engineer
- Cloud Support Specialist
- Solution or Technical Consultant
The exposure gained in this role is transferable across multiple industries and technology stacks.
Work Culture and Learning Environment
Capgemini promotes a collaborative work culture with a strong focus on learning and upskilling. Employees have access to internal training platforms, certifications, and mentoring programs. Teams work in structured environments that follow global best practices in IT service management, ensuring professional growth and stability.
Working with global clients also helps professionals develop communication skills, domain understanding, and confidence in handling critical systems.
Career Growth and Internal Mobility
Capgemini encourages internal mobility, allowing employees to move across roles, technologies, and business units based on performance and interests. High-performing engineers can transition into development, cloud, automation, or leadership roles over time.
This makes the L2 Java Application Support Engineer role not just a support position, but a long-term career foundation.
About Capgemini
Capgemini is a global leader in consulting, digital transformation, technology, and engineering services. With operations in multiple countries and a diverse client base, the company delivers innovative solutions across industries such as banking, healthcare, manufacturing, and telecommunications. Capgemini is known for its commitment to quality, sustainability, and continuous innovation.
How to Apply
