The Tech Mahindra Recruitment 2026 drive has opened exciting opportunities for candidates who want to begin their professional journey in the customer service and IT support industry. One of India’s leading IT and business process outsourcing companies is currently hiring Customer Support Executives for Voice and Chat Support roles across multiple locations in the country.
This opportunity is especially suitable for freshers looking for BPO jobs or candidates who want to gain experience in customer service, technical support, and service desk operations. With a large number of openings and a quick onboarding process, the company aims to attract talented individuals who possess good communication skills and a strong interest in customer service.
Tech Mahindra Recruitment 2026
| Category | Details |
|---|---|
| Company Name | Tech Mahindra |
| Job Role | Customer Support Executive (Voice & Chat Support) |
| Qualification | Any Graduate |
| Experience | Freshers / 0–5 Years |
| Location | Multiple Locations Across India |
| Salary | ₹2.5 LPA – ₹3.5 LPA |
| Mode of Work | Work From Office |
| Number of Openings | 500 |
Job Overview
The Customer Support Executive role at Tech Mahindra involves handling customer queries and providing assistance through voice, email, and chat support channels. Candidates selected for this position will work in a blended support process, assisting customers with technical and service-related issues.
This role is ideal for candidates who have strong communication abilities, basic technical knowledge, and a passion for delivering excellent customer service. The company is currently offering 500 openings, making it one of the most significant freshers hiring drives in the customer support segment.
Key Responsibilities
Candidates selected for the Tech Mahindra Customer Support Executive position will handle a variety of tasks related to customer interaction and technical assistance. The main responsibilities include:
- Responding to customer queries via phone calls, emails, and chat support
- Troubleshooting and resolving technical or service-related issues
- Providing step-by-step guidance to customers during problem resolution
- Maintaining proper documentation of incidents and customer interactions
- Ensuring high levels of customer satisfaction and service quality
- Handling service desk operations efficiently
- Supporting remote troubleshooting for desktops, laptops, printers, and mobile devices
- Identifying network or hardware issues related to LAN, printers, and other devices
- Following internal processes and maintaining service quality standards
This role helps candidates develop strong customer relationship management and technical troubleshooting skills, which are highly valued in the IT support industry.
Skills Required
To succeed in the Tech Mahindra freshers hiring 2026, candidates should possess the following skills:
- Excellent communication skills in English
- Ability to interact confidently with customers
- Basic understanding of hardware and network troubleshooting
- Knowledge of desktop, laptop, and printer troubleshooting
- Familiarity with antivirus systems and patch management
- Basic knowledge of SCCM and ITIL processes (preferred but not mandatory)
- Problem-solving and analytical thinking abilities
- Strong customer service mindset
- Ability to work in a blended support environment (voice, chat, email)
Candidates with prior experience in customer support, service operations, or BPO roles will also be considered.
Why Join Tech Mahindra
Joining Tech Mahindra offers several advantages for fresh graduates and early-career professionals. The company provides a structured environment where employees can develop their technical and communication skills while gaining industry experience.
Some of the benefits of joining the company include:
- Opportunity to work with a globally recognized IT services organization
- Large-scale freshers hiring programs
- Exposure to real-time customer support operations
- Career growth opportunities within the IT and BPO sectors
- Quick onboarding process for selected candidates
- Professional work culture and training programs
- Competitive salary packages and employee benefits
Tech Mahindra is known for offering stable employment and a strong learning environment, making it an excellent starting point for candidates entering the corporate world.
Salary Details
Candidates selected for the Customer Support Executive role can expect a salary package ranging between ₹2.5 lakh to ₹3.5 lakh per annum.
The overall compensation package may include:
- Fixed annual salary
- Performance-based incentives
- Employee benefits
- Transportation support for eligible employees
The company also offers a one-way cab facility for employees whose residence falls within designated service boundaries.
Hiring Locations
The Tech Mahindra off campus drive 2026 is being conducted for multiple locations across India. Candidates from different cities can apply depending on the availability of openings.
Since the role follows a Work From Office model, selected candidates will need to work from the designated company office location.
Selection Process
The Tech Mahindra recruitment process usually consists of three main stages:
1. Screening and Initial Interview
After submitting the online application, recruiters review the candidate’s profile. Shortlisted candidates are invited for the first round of interviews.
2. Technical or Functional Interview
In this round, candidates are evaluated on their ability to handle customer issues and perform basic troubleshooting tasks related to network or system problems.
3. HR Interview
The final round focuses on personality assessment, communication skills, salary expectations, and willingness to work in shifts.
Candidates may also be required to complete a voice and accent assessment for roles that involve voice-based support.
How to Apply
Candidates interested in the Tech Mahindra Customer Support Executive Recruitment 2026 can apply through the official online application process.
Steps to apply:
- Visit the official Tech Mahindra careers page or the application portal.
- Search for the Customer Support Executive or Service Desk role.
- Fill in the required details and upload your updated resume.
- Submit the application form.
- If shortlisted, you will receive further interview instructions via email.
About the Company
Tech Mahindra is a globally recognized Indian multinational company that provides information technology services, business process outsourcing (BPO), and consulting solutions to businesses across different industries. The company is headquartered in Pune, India, and operates in more than 90 countries worldwide.
With a workforce of over 131,000 professionals, Tech Mahindra delivers digital transformation services, network technology solutions, and enterprise business services to leading global organizations. The company focuses on innovation, customer experience, and modern technology solutions to help businesses grow in a rapidly evolving digital environment.
For fresh graduates and job seekers, Tech Mahindra careers provide excellent opportunities to gain industry exposure, develop communication skills, and build a long-term professional career.
