Tekion Recruitment 2026: Customer Support Engineer I – Retail Premium | Freshers Hiring Opportunity

The Tekion Recruitment 2026 drive is creating exciting career opportunities for professionals looking to grow in the technology-driven automotive sector. If you are searching for an off campus drive role in a fast-growing tech company, this opening for Customer Support Engineer I – Retail Premium in Bangalore could be a strong fit. Tekion is known for transforming the traditional automotive industry using modern cloud and AI-powered technologies, and this role offers a chance to be part of that innovation journey.

This opportunity is especially attractive for candidates interested in freshers hiring and early-career technical support roles, where learning, problem-solving, and customer interaction play a key part.

Tekion Recruitment 2026

Job DetailInformation
Company NameTekion
Job RoleCustomer Support Engineer I – Retail Premium
QualificationRelevant technical background preferred
ExperienceFreshers & early-career professionals
LocationBangalore, India
SalaryExpected ₹4 LPA – ₹8 LPA

Job Overview

As part of Tekion recruitment 2025, the company is hiring for the role of Customer Support Engineer I – Retail Premium in Bangalore. This position is ideal for candidates who enjoy troubleshooting, working with software applications, and helping customers resolve technical issues efficiently.

The role involves a mix of technical understanding and customer interaction. You will be responsible for diagnosing problems, providing solutions, and ensuring customer satisfaction through timely support.

Key Responsibilities

In this off campus drive opportunity, selected candidates will handle a variety of customer support tasks. The main responsibilities include:

  • Taking complete ownership of customer-reported issues and ensuring they are resolved effectively
  • Researching, diagnosing, and troubleshooting system-related problems
  • Identifying appropriate solutions for application or product issues
  • Escalating unresolved problems to internal teams following standard procedures
  • Understanding the application both functionally and technically
  • Referring to internal documentation or external resources for accurate solutions
  • Ensuring all issues are properly logged in the system
  • Managing and prioritizing multiple open support tickets
  • Preparing timely and accurate reports
  • Documenting technical knowledge in the form of notes, manuals, and internal guides

This role demands strong attention to detail and the ability to manage several issues simultaneously.

Skills Required

Candidates applying through Tekion recruitment 2025 should possess a mix of technical and communication skills. Important skills include:

  • Experience or understanding of application, product, or customer support
  • Ability to quickly learn and master company-specific software tools
  • Strong problem-solving and analytical thinking
  • Good written and verbal communication skills
  • Ability to diagnose and resolve application-related issues
  • Basic knowledge of IoT concepts (preferred but not mandatory)
  • Hands-on experience with chat support systems and ticketing tools
  • Willingness to work in rotational shifts

These skills are essential for delivering high-quality support and ensuring smooth customer experiences.

Why Join Tekion

Working at Tekion offers more than just a job. As part of this freshers hiring initiative, employees get the opportunity to work in a high-growth environment that values innovation and collaboration.

Some key reasons to join Tekion include:

  • Exposure to cutting-edge technologies like AI, ML, Big Data, and IoT
  • Opportunity to work on a platform transforming the automotive retail industry
  • Global work environment with teams across multiple continents
  • Strong learning and development culture
  • Chance to build both technical and customer-facing skills
  • Inclusive workplace with equal employment opportunities

Tekion encourages creativity, ownership, and continuous learning, making it an ideal workplace for early-career professionals.

Salary Details

While the exact compensation package is not publicly specified, the salary for this role is offered as per company standards and aligned with industry benchmarks. In addition to base pay, employees may receive benefits and shift-related allowances based on company policies.

Hiring Locations

This role under the Tekion off campus drive is based in Bangalore, India, one of the country’s leading technology hubs. Working in Bangalore provides exposure to a dynamic tech ecosystem and excellent career growth opportunities.

How to Apply

Interested candidates can apply through the official Tekion careers portal. Make sure your resume highlights:

  • Technical support or troubleshooting experience
  • Knowledge of software applications
  • Communication skills
  • Experience with ticketing or chat tools

Tekion Apply Link :  Click here

About the Company

Tekion is a rapidly growing global technology company that is redefining automotive retail through a fully cloud-native platform. Its flagship solution, the Automotive Retail Cloud (ARC), connects retailers, manufacturers, and partners through one seamless digital ecosystem. The company also offers Automotive Enterprise Cloud (AEC) and Automotive Partner Cloud (APC), ensuring the entire automotive retail network operates on a unified system.

With nearly 3,000 employees across North America, Asia, and Europe, Tekion uses advanced technologies like Big Data, Machine Learning, AI, and IoT to deliver modern, intuitive, and integrated automotive solutions. The company is focused on innovation, customer experience, and building intelligent systems that replace outdated legacy processes.

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