If you are looking for a stable corporate career in the business process management industry, the WNS Global Services Recruitment 2025 drive offers an excellent opportunity. WNS is conducting an off campus drive for the role of Associate / Senior Associate in Bangalore. This opportunity is ideal for graduates seeking freshers hiring roles as well as candidates with customer service experience who want to build long-term careers in a global organization.
With the increasing demand for skilled customer support professionals, this hiring drive provides a strong entry point into the BPM industry. Candidates who are comfortable working in rotational and night shifts and enjoy interacting with customers will find this role especially rewarding.
WNS Global Services Recruitment 2025
| Job Detail | Information |
|---|---|
| Company Name | WNS Global Services |
| Job Role | Associate / Sr. Associate |
| Qualification | Graduate |
| Experience | Freshers & Experienced Candidates |
| Location | Bangalore, India |
| Salary | As per company standards (Industry competitive) |
About the Company
WNS (Holdings) Limited (NYSE: WNS) is a globally recognized Business Process Management (BPM) company. Known for its strong combination of industry knowledge, advanced technology, and analytics expertise, WNS helps organizations transform their operations through digital solutions.
The company serves clients across more than 10 major industries, including:
- Travel
- Insurance
- Banking and Financial Services
- Manufacturing
- Retail and Consumer Packaged Goods
- Shipping and Logistics
- Healthcare
- Utilities
With over 44,000 employees supporting 400+ global clients, WNS delivers services in finance and accounting, procurement, customer interaction services, and human resources. The organization focuses on operational excellence and innovation, making WNS recruitment 2025 an attractive career opportunity for graduates.
Job Overview
The Associate / Sr. Associate role at WNS Global Services is a customer interaction-focused position. Employees will handle customer queries, resolve issues, and ensure customer satisfaction through professional communication. This role is part of WNS’s customer support operations and requires strong communication skills and a customer-first attitude.
Key Responsibilities
Candidates selected through the WNS off campus drive will be responsible for handling customer communication and ensuring service quality. The major responsibilities include:
- Managing inbound and outbound customer calls professionally
- Providing accurate information and resolving customer inquiries and complaints
- Assisting customers with product, service, and account-related questions
- Using active listening skills to understand customer needs
- Maintaining complete knowledge of company products, services, and policies
- Documenting customer interactions and updating records accurately
- Escalating complex issues to supervisors or relevant departments
- Performing upselling and cross-selling based on process requirements
- Meeting team and individual performance targets
- Working comfortably in a 24×7 rotational shift environment, including night shifts
This position requires patience, attention to detail, and a strong focus on customer satisfaction.
Skills Required
To succeed in this freshers hiring opportunity, candidates should possess the following skills:
- Good verbal and written communication skills
- Strong listening and problem-solving abilities
- Basic computer knowledge and data entry skills
- Customer-centric mindset
- Ability to work under pressure and meet targets
- Willingness to work in rotational and night shifts
- Team collaboration skills
Graduates who are confident in communication and willing to start their careers in a customer service environment can benefit greatly from this role.
Why Join WNS Global Services?
There are several reasons why candidates should consider applying for WNS Global Services recruitment 2025:
- Opportunity to work in a global BPM company
- Exposure to international clients and industries
- Structured work environment with professional growth
- Skill development in communication, customer handling, and problem-solving
- Stable career path in the rapidly growing BPM sector
- Learning opportunities in digital transformation and operational excellence
WNS provides a platform for young graduates to gain real corporate exposure and develop long-term professional skills.
Salary Details
The salary for the Associate / Sr. Associate role is offered as per company standards and is competitive with industry benchmarks. In addition to the base salary, employees may receive performance-based incentives depending on process requirements and targets achieved.
Working in a large organization like WNS also opens doors for internal growth opportunities and promotions based on performance.
Hiring Locations
This off campus drive is for the Bangalore location:
Office Address:
Plot 8A, RMZ Centennial, Kundalahalli Main Road, Whitefield, Bangalore, India
Bangalore, being a major IT and corporate hub, offers excellent career exposure and work opportunities.
How to Apply
Candidates interested in the WNS recruitment 2025 drive can apply online through the official company career portal. Ensure that your resume is updated with your educational details, communication skills, and any customer service experience.
Before applying:
- Verify your graduation details
- Prepare for communication and customer service interviews
- Be ready to work in rotational and night shifts
WNS Apply Link :  Click here
