Zoho Corporation is hiring freshers for the role of Technical Support Engineer across multiple locations in India. This is a full-time opportunity for candidates who have strong communication skills and are interested in technical support and customer-facing roles.
The selected candidates will provide technical assistance to international and domestic customers, troubleshoot customer issues, and work with technical teams to deliver quick resolutions. Candidates should also be comfortable working in night shifts.
Zoho Off Campus 2026 Hiring Fresher For Technical Support Engineers
| Details | Information |
|---|---|
| Company | Zoho Corporation |
| Job Role | Technical Support Engineer |
| Qualification | Not Specified |
| Eligible Batch | Freshers / Recent Graduates |
| Experience | Freshers |
| Expected Salary | ₹4 – ₹7 LPA (Expected) |
| Job Type | Full Time |
| Industry | Technology |
| Job Location | Chennai, Salem, Coimbatore, Tirunelveli & Madurai |
| Shift | Night Shifts |
| Last Date to Apply | Not Specified |
Job Description
Zoho Corporation is looking for candidates to join its Technical Support team. The role involves providing voice-based technical support to international and domestic customers through inbound and outbound calls.
Candidates will be responsible for understanding customer concerns, providing appropriate solutions, and ensuring a positive customer experience. The role also involves collaborating with technical and content teams to improve troubleshooting resources and resolve technical issues efficiently.
Qualifications & Skills
- Good verbal and written communication skills.
- Clear and confident communication while interacting with customers.
- Strong customer-service and problem-solving abilities.
- Ability to understand and troubleshoot technical issues.
- Good interpersonal and relationship-building skills.
- Ability to work effectively with technical teams.
- Customer-focused approach with attention to first-time resolution.
- Willingness to work night shifts.
- Ability to work in a fast-paced support environment.
Roles and Responsibilities
- Provide voice-based technical support to international and domestic customers.
- Handle both inbound and outbound customer calls.
- Understand customer problems and provide suitable technical solutions.
- Build strong rapport with customers through clear and confident communication.
- Focus on customer satisfaction and first-time resolution.
- Coordinate with technical teams to resolve complex technical issues.
- Work with the technical content team to identify gaps in existing help documentation.
- Contribute to improving technical support resources.
- Maintain effective communication with customers throughout the resolution process.
How To Apply For Zoho Careers
- Click on the Apply Here button provided below.
- You will be redirected to the official Zoho Careers page.
- Click on the relevant Technical Support Engineer job opening.
- Review the eligibility criteria and job details.
- Complete the online application form with accurate information.
- Upload your updated resume and other required documents.
- Review your application details carefully.
- Submit the application form.
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About Zoho
Zoho Corporation is a global technology company that develops a wide range of business software and cloud-based applications. The company serves businesses of different sizes worldwide and provides products across areas such as customer relationship management, finance, collaboration, productivity, and IT management. Zoho offers career opportunities for graduates and professionals across various technology and business functions.
