If you are looking for an exciting opportunity to start or grow your career in the IT support industry, the latest Kyndryl Recruitment 2026 drive could be the perfect choice. Kyndryl is hiring talented candidates for the position of Technical Support Specialist in Hyderabad. This opportunity is ideal for graduates who have strong communication skills, a passion for technology, and an interest in troubleshooting technical issues.
As one of the world’s leading IT infrastructure services companies, Kyndryl offers employees a chance to work with cutting-edge technologies, gain industry-recognized certifications, and build a rewarding career in technical support and cloud technologies. Candidates looking for freshers hiring, IT support jobs in Hyderabad, and off campus drive 2026 opportunities should explore this opening.
Kyndryl Recruitment 2026
| Particulars | Details |
|---|---|
| Company Name | Kyndryl |
| Job Role | Technical Support Specialist |
| Job Type | Full-Time |
| Qualification | BCA, B.Sc (Computer Science), B.Com (Computer Science) |
| Experience | Freshers & Experienced Candidates |
| Location | Hyderabad, Telangana |
| Salary | Best in Industry |
Job Overview
Kyndryl is currently recruiting for the role of Technical Support Specialist at its Hyderabad office. The selected candidates will provide Level 1 technical support to business clients, helping resolve hardware, software, networking, and collaboration tool issues while ensuring excellent customer service.
This role requires strong problem-solving abilities, effective communication skills, and basic technical knowledge of operating systems, networking, Microsoft 365, and collaboration platforms.
Key Responsibilities
Candidates selected for the Technical Support Specialist position will be responsible for a variety of technical and customer support tasks, including:
- Providing Level 1 technical support for hardware, software, and IT services.
- Troubleshooting and resolving issues related to Windows and macOS operating systems.
- Supporting Microsoft Outlook, Exchange, Lotus Notes, and Microsoft 365 applications.
- Assisting users with VPN connectivity and networking-related problems.
- Managing collaboration tools such as Microsoft Teams, Webex, and Slack.
- Performing password resets and entitlement verification.
- Logging incidents and service requests using IT ticketing systems.
- Escalating complex issues to higher-level support teams when necessary.
- Monitoring service outages and communicating status updates to users.
- Maintaining hardware inventory and software license records.
- Ensuring service-level agreements (SLAs), service-level objectives (SLOs), and key performance indicators (KPIs) are consistently achieved.
- Delivering exceptional customer service and user satisfaction.
Skills Required
To succeed in this role, candidates should possess a combination of technical expertise and interpersonal skills.
Technical Skills
- Knowledge of Windows and macOS operating systems.
- Familiarity with Microsoft 365 (O365).
- Understanding of VMware environments.
- Basic networking concepts and VPN troubleshooting.
- Knowledge of internet security principles.
- Experience with collaboration platforms such as Teams, Webex, and Slack.
- Familiarity with IT ticketing and incident management tools.
Communication Skills
- Excellent verbal communication skills.
- Strong written English communication.
- Effective customer service and support abilities.
- Problem-solving and analytical thinking skills.
Additional Preferred Skills
- Experience with Cisco Nexus and Cisco IOS technologies.
- Understanding of F5 ASM and F5 LTM configuration and troubleshooting.
- Cisco certification is an added advantage.
- Knowledge of network automation and scripting tools.
- Multilingual communication abilities.
Educational Qualification
Candidates applying for the Kyndryl Technical Support Specialist role should possess one of the following qualifications:
- Bachelor of Computer Applications (BCA)
- Bachelor of Science (Computer Science)
- Bachelor of Commerce (Computer Science)
Fresh graduates with relevant technical knowledge and strong communication skills are encouraged to apply.
Why Join Kyndryl?
Kyndryl is recognized globally for its employee-focused culture and commitment to professional development. Employees receive opportunities to work on meaningful projects that support major businesses around the world.
Some benefits of joining Kyndryl include:
Career Growth Opportunities
The company offers structured career development programs that help employees build expertise in cloud computing, networking, cybersecurity, and enterprise technologies.
Industry Certifications
Employees gain access to certification programs from leading technology providers, including Microsoft, Google, and Amazon Web Services.
Continuous Learning
Kyndryl encourages a culture of learning through technical training sessions, workshops, mentoring programs, and hands-on experience.
Inclusive Work Environment
The company promotes diversity, inclusion, collaboration, and mutual respect among employees from different backgrounds and cultures.
Employee Well-Being
Kyndryl provides programs focused on financial wellness, physical health, mental well-being, and social engagement, ensuring employees can perform at their best.
Salary Details
Kyndryl has not officially disclosed the salary package for this position. However, based on industry standards and similar technical support roles, candidates can expect a competitive salary package along with additional employee benefits, performance incentives, training opportunities, and certification support.
The final compensation package will depend on factors such as educational background, skills, certifications, and interview performance.
Hiring Location
The recruitment drive is currently being conducted for the following location:
- Hyderabad, Telangana, India
Candidates willing to work from the Hyderabad office can apply for this full-time opportunity.
How to Apply for Kyndryl Recruitment 2026?
Interested candidates can apply through the official Kyndryl Careers website by following these steps:
- Visit the official Kyndryl Careers Portal.
- Search for the job title “Technical Support Specialist.”
- Review the eligibility criteria and job requirements carefully.
- Prepare an updated resume highlighting your technical and communication skills.
- Complete the online application form.
- Submit your application before the position closes.
- Monitor your email for further communication regarding assessments and interviews.
About Kyndryl
Kyndryl is a global technology services company that specializes in designing, building, managing, and modernizing mission-critical information systems. The company works with some of the world’s largest businesses, helping them improve operational efficiency and accelerate innovation through advanced technology solutions.
With a strong focus on employee growth, diversity, and continuous learning, Kyndryl provides a supportive work environment where professionals can develop new skills and advance their careers. The company invests heavily in training, certifications, and career development programs, making it an excellent workplace for both fresh graduates and experienced professionals.
