Looking to start your career with one of India’s leading fintech companies? PhonePe has announced an exciting opportunity for the position of Operations Associate – Merchant KYC in Bangalore. This role is ideal for fresh graduates and candidates with up to two years of experience who are interested in compliance, operations, document verification, and merchant onboarding processes.
As part of the latest PhonePe Recruitment 2026, the company is seeking detail-oriented professionals who can ensure accurate KYC verification and compliance for its growing offline merchant network. This opportunity offers candidates a chance to work with one of India’s most successful digital payment platforms while building expertise in compliance operations and merchant services.
Candidates searching for PhonePe jobs for freshers, KYC jobs in Bangalore, operations associate jobs, off campus drive 2026, and merchant verification careers should explore this opportunity.
Job Overview
PhonePe is hiring Operations Associates for its Merchant KYC team in Bangalore. The selected candidates will be responsible for validating merchant documents, verifying information, ensuring compliance with internal policies, and supporting regulatory requirements for merchant onboarding.
The role plays a crucial part in maintaining the integrity of PhonePe’s merchant ecosystem by ensuring that all submitted KYC documents are verified accurately and within defined timelines.
This position is suitable for candidates who possess strong attention to detail, excellent reading and verification skills, and the ability to handle confidential information responsibly.
Quick Job Details
| Particulars | Details |
|---|---|
| Company Name | PhonePe |
| Job Role | Operations Associate – Merchant KYC |
| Qualification | Any Graduate |
| Experience | 0–2 Years |
| Job Type | Full-Time |
| Location | Bangalore, Karnataka |
| Department | Merchant Operations |
| Preferred Languages | Hindi, Telugu, Tamil, Kannada, Malayalam |
| Salary | As Per Company Standards |
Key Responsibilities
The Operations Associate – Merchant KYC will be responsible for ensuring compliance and maintaining the accuracy of merchant verification processes.
Document Validation and Verification
Candidates will verify merchant-submitted KYC documents to ensure authenticity, validity, and compliance with regulatory requirements.
The verification process includes reviewing:
- Proof of Business
- Proof of Identity
- Proof of Address
- Proof of Entity
- Proof of Financial Identity
Compliance Verification
Associates must ensure that all merchant documentation complies with PhonePe’s internal guidelines and regulatory standards.
Maintain High Accuracy Levels
The role demands exceptional attention to detail and accuracy. Incorrect approvals or validation errors can directly impact compliance processes.
Follow Standard Operating Procedures (SOPs)
Candidates are expected to strictly adhere to established SOPs while conducting document reviews and validations.
Fraud Detection and Escalation
Associates should be capable of identifying suspicious document patterns and escalating potential fraud cases to management for further investigation.
Handle Time-Sensitive Activities
The position involves working within defined service-level agreements (SLAs) and ensuring timely completion of validation activities.
Maintain Confidentiality
Employees will regularly handle sensitive merchant information and must maintain strict confidentiality standards at all times.
Skills Required
PhonePe is looking for candidates with strong verification, compliance, and operational skills.
Essential Skills
- Strong attention to detail
- High accuracy in document verification
- Ability to handle confidential information
- Good analytical and observation skills
- Strong process adherence capabilities
- Time management skills
- Ability to identify suspicious patterns
- Effective communication skills
- Team collaboration abilities
Language Requirements
Mandatory:
- English Reading
Preferred:
- Hindi
- Telugu
- Tamil
- Kannada
- Malayalam
Candidates who can read multiple regional languages may have an added advantage during the selection process.
Educational Qualification
To apply for this position, candidates should possess:
- Bachelor’s Degree in any discipline.
- Fresh graduates are eligible to apply.
- Candidates with up to two years of experience in operations, KYC, verification, compliance, or related fields can also apply.
This opportunity is ideal for candidates looking for freshers hiring opportunities in Bangalore and careers in fintech operations.
Experience Requirements
PhonePe is hiring candidates with:
- 0–2 years of experience.
- Experience in KYC verification, operations, compliance, customer support, or document validation is beneficial but not mandatory.
- Freshers with strong analytical and verification skills are encouraged to apply.
Why Join PhonePe?
PhonePe is one of India’s largest digital payment platforms and offers employees a dynamic work environment focused on innovation and growth.
Work with a Leading Fintech Company
PhonePe serves over 600 million registered users and millions of merchants across India, making it one of the country’s most influential technology companies.
Strong Career Growth
Employees receive opportunities to learn, grow, and advance within one of India’s fastest-growing fintech organizations.
Learning Opportunities
The company provides exposure to compliance operations, merchant onboarding, fintech processes, and large-scale digital payment ecosystems.
Collaborative Culture
PhonePe encourages ownership, innovation, and teamwork, allowing employees to contribute meaningfully from day one.
Inclusive Work Environment
The organization promotes diversity, equal opportunities, and a culture that values different perspectives and ideas.
Employee Benefits
PhonePe offers a comprehensive range of benefits to full-time employees.
Insurance Benefits
- Medical Insurance
- Critical Illness Insurance
- Accidental Insurance
- Life Insurance
Wellness Programs
- Employee Assistance Program
- Onsite Medical Center
- Emergency Support System
Parental Support
- Maternity Benefits
- Paternity Benefits
- Adoption Assistance
- Day-care Support
Mobility Benefits
- Relocation Assistance
- Transfer Support
- Travel Benefits
Retirement Benefits
- Provident Fund (PF)
- Flexible PF Contribution
- Gratuity
- National Pension System (NPS)
- Leave Encashment
Additional Benefits
- Higher Education Assistance
- Car Lease Program
- Salary Advance Policy
Salary Details
PhonePe has not officially disclosed the salary package for the Operations Associate – Merchant KYC role.
However, based on industry standards and similar operational roles in leading fintech companies, selected candidates can expect a competitive compensation package along with various employee benefits and career development opportunities.
The final salary may vary based on qualifications, experience, skills, and overall interview performance.
Hiring Locations
The position is available at:
Bangalore, Karnataka
Candidates should be willing to work from the Bangalore office as required by the company.
Work Schedule
Applicants should be comfortable with:
- 6-day work week
- Rotational weekly offs
- Rotational shifts
- Day-shift operations
Candidates must be willing to work according to business requirements and operational schedules.
How to Apply
Interested and eligible candidates can apply online for the PhonePe Operations Associate – Merchant KYC Recruitment 2026 through the official PhonePe Careers portal.
Apply Link: CLICK HERE
Follow these steps to apply:
- Visit the official PhonePe Careers website.
- Search for the Operations Associate – Merchant KYC role.
- Read the complete job description and eligibility criteria.
- Click on the Apply button.
- Fill out the online application form.
- Upload your updated resume.
- Provide the required details regarding qualifications, experience, language proficiency, and availability.
- Review the application carefully and submit it.
Candidates are encouraged to apply early and ensure that all information provided is accurate.
Final Summary
The latest PhonePe Recruitment 2026 drive offers an excellent opportunity for fresh graduates and early-career professionals to join one of India’s leading fintech companies as an Operations Associate – Merchant KYC. The role provides valuable experience in merchant verification, compliance operations, document validation, and fraud detection.
With eligibility for candidates having 0–2 years of experience, strong employee benefits, and exposure to one of India’s largest digital payment ecosystems, this position is ideal for individuals seeking careers in fintech operations and compliance.
Candidates looking for PhonePe jobs for freshers, operations associate jobs in Bangalore, KYC verification careers, merchant onboarding roles, and off campus drive 2026 opportunities should strongly consider applying for this position and take the next step toward building a successful career in the fintech industry.
