If you’re looking to build your career in cloud computing and technical support, the Virtusa Recruitment 2026 drive presents an excellent opportunity. Virtusa is hiring Software Engineers for its Bangalore office. This role is ideal for candidates with 0–2 years of experience who are passionate about Google Cloud Platform (GCP), cloud infrastructure, and IT support.
As a Cloud Support Agent, you will be the first point of contact for resolving technical issues related to Google Cloud Platform (GCP) and Google Workspace. This position offers hands-on experience with cloud technologies, enterprise support systems, and AI-powered troubleshooting tools. If you’re searching for Virtusa Recruitment 2026, Software Engineer jobs for freshers, off campus drive 2026, or cloud support jobs in Bangalore, this opportunity is worth considering.
Job Overview
Virtusa is seeking motivated Software Engineers to join its Cloud Support team in Bangalore. In this role, you will provide first-level technical support for Google Cloud Platform services and Google Workspace applications. You will troubleshoot cloud infrastructure issues, assist users with platform operations, monitor cloud services, and ensure timely issue resolution while maintaining high customer satisfaction.
Virtusa Recruitment 2026
| Particular | Details |
|---|---|
| Company Name | Virtusa |
| Job Role | Software Engineer (Cloud Support Agent) |
| Qualification | Bachelor’s Degree in Computer Science, Information Technology, or Equivalent Technical Certifications |
| Experience | 0–2 Years |
| Salary | As Per Company Standards |
| Job Type | Full-Time |
| Location | Bangalore, Karnataka |
Roles and Responsibilities
As a Software Engineer at Virtusa, your responsibilities will include:
- Provide Level-1 technical support for Google Cloud Platform (GCP) users.
- Monitor and manage incoming support tickets through Jira and ServiceNow.
- Categorize incidents based on severity and business impact.
- Assist users with Compute Engine virtual machine operations.
- Resolve Cloud Storage permission-related issues.
- Support Cloud SQL connectivity troubleshooting.
- Manage Google Workspace user accounts and password resets.
- Handle two-step verification (2SV) recovery requests.
- Resolve Shared Drive access-related issues.
- Follow predefined runbooks to resolve common technical problems.
- Monitor Google Cloud Operations Suite (formerly Stackdriver) for infrastructure alerts.
- Analyze Cloud Logging data to identify and troubleshoot issues.
- Utilize AI-powered tools like Gemini to interpret error logs and improve troubleshooting efficiency.
- Escalate unresolved or complex issues to higher support teams.
- Ensure timely issue resolution while meeting Service Level Agreements (SLAs).
Eligibility Criteria
Candidates applying for the Virtusa Software Engineer Recruitment 2026 should satisfy the following criteria:
- Bachelor’s Degree in Computer Science, Information Technology, or a related field.
- 0–2 years of experience in IT Support, Help Desk, or Cloud Operations.
- Basic understanding of Google Cloud Platform services.
- Familiarity with Compute Engine, IAM, and VPC Networking.
- Good analytical and troubleshooting abilities.
- Strong communication and customer support skills.
Fresh graduates with relevant cloud knowledge are encouraged to apply.
Skills Required
Candidates should possess the following technical and professional skills:
- Google Cloud Platform (GCP)
- Compute Engine
- Identity and Access Management (IAM)
- Virtual Private Cloud (VPC)
- Google Workspace Administration
- Cloud Storage
- Cloud SQL
- Jira
- ServiceNow
- Google Cloud Operations Suite
- Cloud Logging
- AI Tools (Gemini)
- Incident Management
- Technical Troubleshooting
- Customer Support
- Problem Solving
- English Communication
Preferred Certifications
Having the following certifications will provide an added advantage:
- Google Cloud Digital Leader (Required)
- Google Associate Cloud Engineer (Preferred)
Salary Details
Virtusa has not officially disclosed the salary package for this role. Selected candidates will receive a competitive salary as per company standards, along with opportunities for continuous learning, professional growth, and exposure to enterprise cloud technologies.
Hiring Location
Selected candidates will be hired for:
- Bangalore, Karnataka
This is a full-time opportunity with no travel requirement.
How to Apply
Interested and eligible candidates can apply online through the official Virtusa careers portal.
Apply Link: CLICK HERE
Final Summary
The Virtusa Recruitment 2026 for the Software Engineer (Cloud Support Agent) role is an excellent opportunity for candidates looking to start or advance their careers in cloud computing, Google Cloud Platform (GCP), and enterprise IT support. With 0–2 years of experience, applicants can gain practical exposure to cloud infrastructure, Google Workspace administration, AI-assisted troubleshooting, and enterprise support operations.
If you’re searching for Virtusa Recruitment 2026, Software Engineer jobs for freshers, off campus drive 2026, cloud support jobs, or IT jobs in Bangalore, this recruitment drive offers an excellent platform to build your career in the rapidly growing cloud technology domain. Interested candidates should apply online as early as possible.
