If you’re looking to kick-start or grow your career in software engineering and cloud technology support, the Virtusa Recruitment 2026 drive offers an excellent opportunity. Virtusa is hiring Software Engineers for the GWS Billing Tech Support Agent role in Bangalore, Karnataka. This position is ideal for candidates who enjoy solving technical problems, working with cloud-based platforms, and delivering exceptional customer support.
As part of this off campus drive 2026, selected candidates will support Google Workspace billing operations, resolve subscription and payment-related issues, and ensure high-quality service standards. The role combines technical expertise, analytical thinking, and customer-focused problem-solving, making it an excellent opportunity for both fresh graduates and early-career professionals.
Job Overview
Virtusa is looking for talented candidates to join its team as Software Engineers (GWS Billing Tech Support Agent). The selected candidates will provide advanced support for Google Workspace (GWS) Billing by resolving subscription issues, analyzing billing discrepancies, handling payment-related concerns, and assisting customers with account recovery.
This role requires strong attention to detail, technical troubleshooting skills, and familiarity with cloud-based billing systems. Candidates will also contribute to quality assurance activities and help improve internal support processes.
The Virtusa Off Campus Drive 2026 is an ideal opportunity for candidates interested in technical support, cloud computing, enterprise applications, and software engineering.
Key Responsibilities
As a Software Engineer – GWS Billing Tech Support Agent, you will be responsible for:
- Troubleshooting Google Workspace subscription and licensing issues.
- Assisting customers with plan upgrades, downgrades, and payment plan transitions.
- Conducting forensic billing analysis to identify unexplained charges, tax adjustments, and prorated billing.
- Performing quality assurance reviews to ensure compliance with standard operating procedures.
- Resolving payment failures related to auto-pay, manual payments, and bank verification.
- Supporting administrators with secure billing account recovery while following identity verification procedures.
- Identifying recurring billing issues and reporting quality gaps to improve internal knowledge bases.
- Maintaining accurate documentation of customer interactions and billing resolutions.
- Ensuring all support activities meet quality control standards and organizational guidelines.
Skills Required
Candidates applying for this role should possess the following skills:
- Bachelor’s degree in Computer Science, Information Technology, or a related discipline.
- Strong understanding of Google Workspace Admin Console, particularly Billing and Subscription management.
- Knowledge of subscription lifecycle management and enterprise billing systems.
- Understanding of financial concepts such as proration, VAT, sales tax, refunds, and credit/debit memo processing.
- Familiarity with Google Workspace Billing tools or similar cloud-based billing platforms.
- Excellent analytical and troubleshooting abilities.
- Strong communication and customer support skills.
- Ability to work effectively in a team environment.
- High attention to detail and commitment to delivering quality service.
Salary Details
Virtusa offers a best-in-industry salary package based on the candidate’s qualifications, technical expertise, and interview performance. Employees may also receive additional benefits such as professional training, career development opportunities, health benefits, and exposure to enterprise cloud technologies.
Hiring Location
Selected candidates will work from:
- Bangalore, Karnataka, India
Virtusa Recruitment 2026
| Particular | Details |
|---|---|
| Company Name | Virtusa |
| Job Role | Software Engineer (GWS Billing Tech Support Agent) |
| Qualification | Bachelor’s Degree in Computer Science, IT, or Related Field |
| Experience | Freshers & Experienced |
| Job Location | Bangalore, Karnataka |
| Salary | Best in Industry |
How to Apply
Interested and eligible candidates can apply for the Virtusa Software Engineer Recruitment 2026 through the official Virtusa careers portal. Before applying, ensure your resume is updated with your latest educational qualifications, technical skills, internships, certifications, and project experience related to software development, cloud platforms, or technical support.
Carefully review the job requirements before submitting your application. Candidates who meet the eligibility criteria are encouraged to apply as early as possible, as positions may close once the required number of applications has been received.
Apply Link: Click Here
Final Summary
The Virtusa Recruitment 2026 offers an excellent opportunity for graduates and early-career professionals looking to build a career in software engineering, cloud support, and enterprise technology services. As a Software Engineer (GWS Billing Tech Support Agent), you will gain hands-on experience managing Google Workspace billing operations, resolving technical issues, conducting billing analysis, and supporting enterprise customers.
This off campus drive 2026 is ideal for candidates with strong analytical thinking, problem-solving skills, and an interest in cloud-based business applications. With competitive compensation, continuous learning opportunities, and exposure to enterprise support environments, Virtusa provides an excellent platform for long-term career growth.
If you are searching for freshers hiring, Virtusa Recruitment 2026, Software Engineer Jobs, Cloud Support Jobs, Google Workspace Jobs, or Off Campus Drive 2026, this opportunity is worth considering. Apply today and take the next step toward a successful career with Virtusa.
