Looking to start your career with one of the world’s leading professional services companies? Accenture is hiring Business Advisory New Associates for its Hyderabad office. This opportunity is ideal for fresh graduates who have excellent communication skills and are looking to build a career in customer operations and business support.
If you’re searching for an entry-level corporate job with excellent learning opportunities, global exposure, and career growth, this Accenture recruitment drive is an excellent opportunity.
Accenture Recruitment 2026
| Job Details | Information |
|---|---|
| Company Name | Accenture |
| Job Role | Business Advisory New Associate |
| Qualification | Any Graduation |
| Experience | 0–1 Years |
| Salary | As Per Company Standards |
| Job Type | Full-Time |
| Location | Hyderabad |
Job Description
As a Business Advisory New Associate, you will join Accenture’s Next Generation Customer Operations team. You will be responsible for handling customer and employee queries, resolving issues, managing support requests, and ensuring excellent customer satisfaction across multiple communication channels.
The role involves working with global clients and supporting HR Contact Center operations through calls, emails, and chat while maintaining high service quality and meeting SLA requirements.
Eligibility Criteria
Candidates should possess the following qualifications:
- Any Graduation
- 0–1 year of experience (Freshers can apply)
- Excellent written and verbal English communication skills
- Basic knowledge of Microsoft Word, Excel, and PowerPoint
- Strong customer service orientation
- Good analytical and logical thinking skills
- Ability to work in rotational shifts
Roles & Responsibilities
Selected candidates will be responsible for:
- Resolve customer, employee, and vendor queries.
- Provide support through calls, emails, and chat.
- Log incidents and update ticketing tools accurately.
- Coordinate with field technicians and internal teams.
- Maintain customer records and documentation.
- Perform incident tracking and timely escalations.
- Support report preparation and business documentation.
- Update knowledge management systems regularly.
- Identify process improvement opportunities.
- Ensure customer satisfaction while meeting SLA targets.
Required Skills
Candidates should have:
- Excellent communication skills
- Customer service mindset
- Strong interpersonal skills
- Problem-solving ability
- Logical and analytical thinking
- Adaptability and flexibility
- Team collaboration skills
- Basic Microsoft Office knowledge
- Ability to multitask
- Quick learning ability
Selection Process
The Accenture recruitment process generally includes:
- Online Application
- Resume Shortlisting
- Online Assessment (if applicable)
- Interview Round(s)
- HR Discussion
- Final Selection
Benefits
- Opportunity to work with a global technology leader.
- Structured learning and development programs.
- Exposure to international clients.
- Career growth opportunities.
- Inclusive and collaborative work culture.
- Hands-on experience in customer operations.
- Professional skill development.
How to Apply for Accenture Recruitment 2026?
Eligible candidates can apply for this recruitment drive online by following the steps below:
Apply Link : Click Here
- Visit the official Accenture Careers website.
- Search for Business Advisory New Associate or Job No. AIOC-S01651780.
- Read the complete job description and eligibility criteria carefully
- Register or log in to your Accenture Careers account.
- Fill in all the required personal, educational, and professional details.
- Upload your updated resume/CV.
- Review your application before submitting it.
- Submit your application and wait for further communication from the recruitment team.
