Amazon is hiring candidates for the Quality Associate – Last Mile Analytics & Quality (LMAQ) role in India. This opportunity is part of Amazon’s Last Mile Analytics & Quality team, which supports transportation operations and delivery optimization.
The role involves performing quality audits, resolving exceptions, investigating images and videos, supporting operational processes, and coordinating with different teams to resolve issues. Amazon’s current listings show openings in Bengaluru and Hyderabad.
Amazon Recruitment 2026
| Details | Information |
|---|---|
| Company | Amazon |
| Job Role | Quality Associate |
| Qualification | Bachelor’s Degree |
| Experience | Freshers / Entry Level |
| Job Type | Full-Time |
| Work Mode | Work From Office |
| Job Location | Bengaluru, Karnataka / Hyderabad, Telangana |
| Shift | Rotational |
| Weekly Off | Rotational |
| Salary | Not Disclosed |
| Apply Mode | Online |
Job Responsibilities
As a Quality Associate at Amazon, candidates will be responsible for supporting various operational and quality-related activities.
Key responsibilities include:
- Follow Standard Operating Procedures (SOPs) to perform manual audits and resolve exceptions.
- Investigate images and videos and provide appropriate recommendations.
- Review customer calls and transcribe information when required.
- Identify patterns from audits and contribute to process improvements.
- Respond to stakeholders within defined SLA timelines.
- Escalate issues to the appropriate teams according to established processes.
- Maintain records of daily work using trackers and workflow tools.
- Meet productivity, quality, utilization, and SLA targets.
- Analyze performance metrics and use them to support business goals.
- Work collaboratively with different teams and stakeholders.
- Support multiple programs based on business requirements.
- Develop an understanding of different geographies and Amazon transportation operations.
Eligibility Criteria
Candidates applying for the Amazon Quality Associate position should meet the required eligibility criteria.
Required Qualifications
- Bachelor’s degree.
- Good written and verbal communication skills.
- Ability to communicate with managers and associates at different levels.
- Ability to read, write, and speak English fluently.
Preferred Qualifications
- Experience or knowledge of Microsoft Office applications.
- Knowledge of SQL.
Work Location and Shift Details
This is a Work From Office opportunity. Current Amazon listings show Quality Associate openings in Bengaluru and Hyderabad.
The role operates in a 24×7 environment, so candidates should be comfortable working rotational shifts. The weekly off is also rotational, with a five-day work week and two consecutive days off based on business requirements.
Skills Required
Candidates should have good communication and analytical abilities. The following skills can be useful for this position:
- English communication
- Microsoft Office
- Basic data analysis
- Problem-solving
- Attention to detail
- Ability to follow SOPs
- Stakeholder communication
- Basic SQL knowledge
- Ability to work in rotational shifts
How to Apply for Amazon Recruitment 2026
Interested and eligible candidates can apply online through the official Amazon careers portal.
Apply Link : Click Here
Steps to Apply
- Visit the official Amazon careers website.
- Search for Quality Associate – Last Mile Analytics & Quality (LMAQ).
- Select the relevant Bengaluru or Hyderabad position.
- Review the eligibility criteria and job description.
- Click on the Apply Now option.
- Sign in or create an Amazon Jobs account.
- Enter your personal and educational details.
- Upload your updated resume.
- Review your application carefully.
- Submit the application.
Candidates should apply through the official Amazon recruitment portal and verify the job location and requirements before submitting their application.
Final Summary
Amazon is hiring for the Quality Associate – Last Mile Analytics & Quality (LMAQ) position in Bengaluru and Hyderabad. Candidates with a Bachelor’s degree and good English communication skills can apply. The role focuses on quality audits, exception handling, operational support, stakeholder coordination, and process improvement.
Candidates should be comfortable with work-from-office and rotational shifts. Knowledge of Microsoft Office and SQL is an added advantage.
