Are you looking for an opportunity to start your career with one of the world’s leading professional services organizations? The latest Deloitte Recruitment 2026 drive has announced openings for the position of Associate Services Specialist I – Intela Support in Hyderabad. This role is ideal for fresh graduates and candidates with up to two years of experience who are interested in technical support, application support, IT service management, and customer service operations.
As part of Deloitte’s Global Tax & Legal Support team, selected candidates will provide technical assistance for various digital applications used by clients and professionals worldwide. This position offers valuable exposure to enterprise applications, incident management, ITIL processes, and global customer support operations.
For candidates searching for Deloitte Recruitment 2026, off campus drive 2026, IT support jobs for freshers, technical support associate jobs, and Hyderabad jobs for graduates, this opportunity is worth considering.
Job Overview
Deloitte is hiring Associate Services Specialist I professionals to provide application and technical support for global digital platforms. The selected candidates will act as the first point of contact for users, manage incidents and service requests, and ensure timely resolution of customer issues while maintaining high service standards.
Deloitte Recruitment 2026
| Particulars | Details |
|---|---|
| Company Name | Deloitte |
| Job Role | Associate Services Specialist I |
| Location | Hyderabad, Telangana |
| Qualification | Any Bachelor’s Degree |
| Experience | 0–2 Years |
| Job Type | Full-Time |
| Shift | 24×7 Rotational Shifts |
| Salary | Best in Industry |
Key Responsibilities
The selected candidates will be responsible for delivering high-quality technical support and ensuring excellent customer experience.
Customer Support Management
- Handle customer interactions through calls, chats, and emails.
- Provide professional and timely responses to user queries.
- Maintain high customer satisfaction levels through effective support.
Incident and Ticket Management
- Manage incidents, service requests, and change requests.
- Perform end-to-end ticket management activities.
- Keep users informed about the status of their requests.
Technical Troubleshooting
- Diagnose and resolve application-related issues.
- Troubleshoot technologies including Microsoft Office and Microsoft-based applications.
- Work with development and product teams to resolve complex problems.
Service Level Compliance
- Adhere to SLAs related to email, chat, and call response times.
- Monitor support queues and prioritize critical issues.
- Maintain quality metrics such as CSAT, AHT, FCR, and schedule adherence.
User Account Management
- Provision and manage user accounts for external clients.
- Support access management and related activities.
Documentation and Reporting
- Record incidents and resolutions accurately.
- Report application defects and recurring issues.
- Maintain detailed support documentation.
Skills Required
Deloitte is looking for candidates with strong technical aptitude and customer service skills.
Technical Skills
- Application Support
- Technical Troubleshooting
- Microsoft Office Applications
- Basic IT Support Knowledge
- ITIL Framework Concepts
- Incident Management
- Service Request Handling
Preferred Skills
- ServiceNow Experience
- Azure Exposure
- Application Support Experience
- Change Management Knowledge
Communication Skills
- Excellent Spoken English
- Strong Written Communication
- Professional Email Handling
- Customer Interaction Skills
Soft Skills
- Problem Solving
- Attention to Detail
- Time Management
- Multitasking Ability
- Customer Service Orientation
- Quick Learning Ability
Eligibility Criteria
Candidates applying for this role should meet the following requirements:
Educational Qualification
- Any Bachelor’s Degree.
- Knowledge of Computer Science, Computer Engineering, Technical Troubleshooting, or related fields is preferred.
Experience
- 0–2 years of experience.
- Fresh graduates are eligible to apply.
Additional Requirements
- Comfortable working in a 24×7 rotational shift environment.
- Strong customer service mindset.
- Ability to work in a fast-paced support environment.
Salary Details
Deloitte has not officially disclosed the salary package for the Associate Services Specialist I position. However, the compensation is expected to be competitive and aligned with industry standards for entry-level technical support and application support roles.
The final salary package may depend on:
- Educational qualifications
- Technical knowledge
- Communication skills
- Relevant experience
- Interview performance
Hiring Location
Work Location
Hyderabad, Telangana
Shift Timings
- 5:30 AM – 2:30 PM IST
- 2:00 PM – 11:00 PM IST
- 9:00 PM – 6:00 AM IST
Candidates should be willing to work in rotational shifts as per business requirements.
How to Apply
Interested candidates can apply through the official Deloitte Careers Portal by following these steps:
Apply Link : Click Here
- Visit the Deloitte Careers website.
- Search for Associate Services Specialist I – Intela Support.
- Review the complete eligibility criteria and job description.
- Update your resume with relevant technical and communication skills.
- Complete the online application form.
- Submit your application and wait for further communication from the recruitment team.
Selection Process
The Deloitte recruitment process may include:
- Online Application
- Resume Screening
- Aptitude or Technical Assessment
- Technical Support Interview
- HR Interview
- Final Selection
Candidates should prepare IT support fundamentals, incident management concepts, customer service scenarios, and communication skills for the interview process.
Final Summary
The Deloitte Recruitment 2026 drive for Associate Services Specialist I – Intela Support offers an excellent opportunity for fresh graduates and early-career professionals to build a career in technical support and application services. The role provides exposure to global support operations, ITIL processes, incident management, customer service, and enterprise applications.
For candidates searching for Deloitte off campus drive 2026, freshers hiring, technical support jobs in Hyderabad, application support associate jobs, and IT service desk careers, this position offers a strong platform for professional growth. Interested candidates should apply through the official Deloitte Careers Portal and begin their journey with one of the world’s leading professional services firms.
