Firstsource Solutions Limited is conducting a Mega Walk-in Drive for International Voice Support in Bengaluru. Freshers can apply for the Customer Support Executive position supporting an international UK voice process.
The opportunity is suitable for candidates with strong English communication skills, good customer-handling abilities, and basic computer knowledge. Candidates should also be comfortable working in UK or rotational shifts, including night shifts.
Firstsource Mega Walk-in Drive 2026
| Details | Information |
|---|---|
| Company | Firstsource Solutions Limited |
| Job Role | Customer Support Executive |
| Process | International UK Voice Process |
| Experience | 0–5 Years |
| Qualification | Graduation Not Required |
| Location | Bengaluru, Karnataka |
| Employment Type | Full-time, Permanent |
| Role Category | Voice / Blended |
| Industry | BPM / BPO |
| Salary | ₹1–3 LPA |
| Work Mode | Office / Walk-in |
| Interview Type | Walk-in |
Walk-in Interview Details
| Details | Information |
|---|---|
| Walk-in Dates | 21st September – 25th September |
| Time | 11:00 AM – 1:30 PM |
| Venue | Firstsource Solutions Limited, Unit-202, 2nd Floor, Block A, Brigade Tech Gardens, Brigade Properties Private Limited, Brookefields, Kundalahalli, Whitefield, Marathahalli, Bengaluru, Karnataka – 560037 |
| Contact Person | Muhila |
Job Description
Firstsource is hiring Customer Support Executives for an international UK voice process. Freshers are eligible to apply, provided they meet the communication and other requirements mentioned in the job posting.
Selected candidates will handle calls from UK customers, understand their queries, provide appropriate assistance, and maintain professional communication throughout customer interactions.
The role also involves following company processes, documenting customer interactions, and meeting assigned quality and productivity targets.
Key Responsibilities
- Handle customer calls from the UK.
- Provide professional assistance to international customers.
- Understand customer queries and resolve issues efficiently.
- Communicate clearly and confidently in English.
- Maintain a professional and customer-friendly tone.
- Follow company policies, processes, and quality standards.
- Accurately document customer interactions.
- Meet assigned performance, quality, and productivity targets.
- Use basic computer systems while handling customer interactions.
Eligibility Criteria
Candidates should meet the following requirements:
- Freshers are eligible to apply.
- Good English communication skills are mandatory.
- Excellent verbal communication and active listening skills.
- Clear English pronunciation.
- Confidence while communicating with customers.
- Basic computer knowledge.
- Good customer-handling skills.
- Strong problem-solving abilities.
- Comfortable working in UK or rotational shifts, including night shifts.
- Willingness to work in a target-oriented environment.
Education Eligibility
The job listing states that graduation is not required. However, it specifically mentions that B.E., B.Tech, B.Sc., and post-graduation freshers are not eligible for this walk-in drive.
Candidates should therefore carefully verify their eligibility before attending the interview.
Salary and Incentives
The listed salary range is ₹1–3 LPA.
The job description also mentions:
- Competitive fixed salary.
- Performance-based incentives.
- Additional earning opportunities based on individual performance.
- Training and career development opportunities.
Documents and Walk-in Requirements
Candidates attending the walk-in should note the following requirements mentioned in the job posting:
- Carry the original physical copy of any identification document for verification.
- Candidates who attended a Firstsource interview within the previous 30 days are not eligible to attend this walk-in.
- Candidates should verify their eligibility before visiting the venue.
Work Location and Shifts
The position is based in Bengaluru and involves an international voice process supporting UK customers.
Candidates should be comfortable working in UK/rotational shifts, including night shifts.
How to Apply
Apply Link : Click Here
Interested and eligible candidates can attend the Firstsource Mega Walk-in Drive directly at the venue during the specified dates and timings.
Candidates should carry the required identification document and verify the eligibility conditions before attending the walk-in interview.
Final Summary
Firstsource is conducting a Mega Walk-in Drive for International Voice Support in Bengaluru from 21st September to 25th September, between 11:00 AM and 1:30 PM.
Freshers are eligible for the Customer Support Executive – International UK Voice Process opportunity, provided they meet the communication and eligibility requirements. Candidates should be comfortable with UK/rotational shifts and night shifts and should carry an original physical identification document for verification.
The listed salary is ₹1–3 LPA, with performance-based incentives also mentioned in the job posting.
