HCLTech is hiring freshers and experienced candidates for the role of Service Desk in Vijayawada, Andhra Pradesh. Candidates from various educational backgrounds including B.E./B.Tech, BCA, B.Sc, B.Com, BBA, BA and other relevant degrees can apply for this opportunity.
The selected candidates will work from the Vijayawada location in an on-site work environment and should be comfortable working in 24×7 rotational shifts. Candidates looking to start or grow their career in IT support and service desk operations can consider this opportunity.
HCLTech Off Campus 2026 Hiring For Service Desk
| Details | Information |
|---|---|
| Company | HCLTech |
| Job Role | Service Desk |
| Qualification | B.E./B.Tech, BCA, B.Sc, B.Com, BBA, BA & Others |
| Eligible Batch | Not Specified |
| Experience | Freshers & Experienced |
| Salary | Not Disclosed |
| Job Type | Full-Time |
| Work Mode | On-site |
| Location | Vijayawada, Andhra Pradesh |
| Shift | 24×7 Rotational Shifts |
| Job Category | IT Support / Service Desk |
Job Description
HCLTech is offering an opportunity for candidates to join its team as a Service Desk professional in Vijayawada. The role is suitable for candidates from different educational backgrounds who are interested in IT support and service desk operations.
Candidates should be comfortable working from the office and handling 24×7 rotational shifts. Both freshers and experienced candidates are eligible to apply, subject to the requirements mentioned in the recruitment process.
Qualifications & Skills
- B.E./B.Tech, BCA, B.Sc, B.Com, BBA, BA or other relevant qualifications.
- Freshers and experienced candidates can apply.
- Good communication skills.
- Basic understanding of computers and IT services.
- Good problem-solving and analytical abilities.
- Ability to communicate effectively with users and team members.
- Willingness to work in 24×7 rotational shifts.
- Ability to work from the office in Vijayawada.
- Good customer-service and troubleshooting skills are an advantage.
Roles and Responsibilities
- Provide support to users through the service desk.
- Understand and respond to user queries and technical issues.
- Troubleshoot basic IT-related problems.
- Record and track service requests and incidents.
- Communicate with users regarding the status of their requests.
- Escalate complex issues to the appropriate technical teams.
- Follow company procedures and service desk processes.
- Maintain accurate information while handling support requests.
- Work collaboratively with internal teams to resolve user issues.
- Provide support according to assigned shifts and business requirements.
How To Apply For HCLTech Careers
- Click on the Apply Here button provided below.
- You will be redirected to the application page.
- Complete the application form with your personal and educational details.
- Enter your work experience details, if applicable.
- Upload your updated resume if requested.
- Verify all the information before submitting the form.
- Submit your application successfully.
- Keep checking your registered email or phone number for further communication from the recruitment team.
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About HCLTech
HCLTech is a global technology company that provides IT services, engineering, digital transformation, and business solutions to organizations across different industries. The company works with clients worldwide and offers career opportunities across technology, support, engineering, consulting, and other professional areas.
For candidates looking to begin their career in IT support, service desk operations, and technology services, HCLTech provides opportunities to develop technical and professional skills while working in a global organization.
