HP is hiring candidates for the role of Desktop Support Engineer for its Services team in Mumbai and Hyderabad. The position is offered as a full-time opportunity and is suitable for candidates interested in desktop support, IT infrastructure, software services, and technical support.
The selected candidates will provide post-sales software services to local customers, troubleshoot IT infrastructure issues, respond to customer queries, and help maintain high customer satisfaction. This opportunity can be a good starting point for candidates looking to build a career in IT support and technical services.
HP Off Campus 2026 Hiring Fresher For Desktop Support Engineer
| Details | Information |
|---|---|
| Company | HP Inc. |
| Job Role | Desktop Support Engineer |
| Internal Job Title | Field Technical Support Associate 1 |
| Qualification | Relevant IT / Technical Qualification |
| Experience | Freshers / Entry-Level Candidates |
| Expected Salary | ₹4 – ₹7 LPA (Expected) |
| Job Type | Full-Time |
| Job Category | Services |
| Location | Mumbai, Maharashtra / Hyderabad, Telangana |
| Travel | No |
| Shift | No Shift Premium |
| Relocation | Not Specified |
| Job Requisition ID | 3162813 |
Job Description
HP is looking for candidates to join its Services team as a Desktop Support Engineer, internally designated as Field Technical Support Associate 1. The role focuses on delivering post-sales software services to local accounts and providing timely technical assistance to customers.
The selected candidate will respond to customer queries, troubleshoot IT infrastructure problems, monitor systems proactively, and work toward preventing technical issues. The role also involves following established technical standards and supporting operational plans while working under supervision.
Qualifications & Skills
- Knowledge of desktop and IT infrastructure support.
- Basic understanding of software and technical services.
- Good troubleshooting and problem-solving abilities.
- Ability to respond to customer technical queries.
- Strong customer service and communication skills.
- Ability to identify and resolve IT infrastructure issues.
- Understanding of standard IT support procedures.
- Ability to work effectively under supervision.
- Good organizational and time-management skills.
- Ability to maintain high customer satisfaction.
- Willingness to learn new technologies and support processes.
Roles and Responsibilities
- Deliver post-sales software services to local customer accounts.
- Respond to customer queries and technical requirements.
- Troubleshoot IT infrastructure-related problems.
- Identify issues and work toward providing timely solutions.
- Use proactive monitoring techniques to help prevent technical problems.
- Maintain a high level of customer satisfaction.
- Follow established technical standards and support procedures.
- Assist with operational plans and assigned technical activities.
- Work with team members to resolve customer issues.
- Complete assigned tasks under appropriate supervision.
- Support customers with software and technical service requirements.
- Escalate complex issues when additional technical assistance is required.
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- Click on the Apply Here button provided below.
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- Click on the Apply option.
- Register for an account or log in if you already have one.
- Complete the application form with accurate information.
- Upload your updated resume and other required documents.
- Review all the details carefully.
- Submit your application successfully.
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About HP
HP Inc. is a global technology company known for its personal computing products, printing solutions, software, and related services. The company serves customers and businesses across the world and provides career opportunities in areas including technology, engineering, customer support, digital services, and business operations.
HP focuses on innovation and technology while providing employees with opportunities to develop their skills and grow professionally in a global work environment.
