NTT DATA has officially announced its latest MS Service Engineer (L1) Recruitment 2026, offering an excellent opportunity for fresh graduates and entry-level IT professionals looking to build a successful career in networking, infrastructure support, and managed services.
The company is hiring MS Service Engineer (L1) professionals for its Mumbai office. Selected candidates will be responsible for monitoring IT infrastructure, resolving technical incidents, troubleshooting networking issues, and ensuring seamless managed IT services for global clients.

If you’re searching for NTT DATA Recruitment 2026, NTT DATA Off Campus Drive 2026, Network Engineer Jobs, IT Support Jobs for Freshers, Managed Services Engineer Jobs, or Networking Jobs in Mumbai, check the complete details below and apply online.
NTT DATA Recruitment 2026
| Job Details | Information |
|---|---|
| Company Name | NTT DATA |
| Job Role | MS Service Engineer (L1) |
| Job Type | Full-Time |
| Qualification | Bachelor’s Degree in Information Technology, Computer Science, or Related Field |
| Experience | Freshers / 0–2 Years |
| Job Location | Mumbai, Maharashtra |
| Work Mode | Work From Office |
| Category | Technical Engineering |
| Salary | Best in Industry |
Job Description
As an MS Service Engineer (L1), you will provide first-level technical support to ensure clients’ IT infrastructure and networking systems remain operational. The role involves proactive monitoring, troubleshooting incidents, resolving service requests, and maintaining service-level agreements (SLAs).
You will also work with experienced engineers on networking technologies, infrastructure support, disaster recovery, automation, and managed services projects while gaining valuable hands-on experience.
Key Responsibilities
Selected candidates will be responsible for:
- Monitoring client IT infrastructure and network environments.
- Identifying technical issues before they impact business operations.
- Troubleshooting first-level network and infrastructure incidents.
- Resolving service requests according to company procedures.
- Providing technical support through phone and chat.
- Performing approved maintenance activities, including system patching and configuration updates.
- Escalating unresolved incidents to higher support teams.
- Ensuring SLA compliance and timely issue resolution.
- Creating and updating technical documentation and knowledge articles.
- Identifying automation and process improvement opportunities.
- Supporting disaster recovery activities and project implementations.
- Collaborating with technical teams to maintain service continuity.
Eligibility Criteria
Candidates should possess:
- Bachelor’s Degree in Information Technology, Computer Science, or a related discipline.
- Freshers or candidates with 0–2 years of experience are eligible.
- Basic understanding of networking concepts.
- Good troubleshooting and analytical skills.
- Excellent communication and teamwork abilities.
- Ability to work in a fast-paced technical environment.
Required Skills
Candidates should have knowledge of:
- Computer Networks
- TCP/IP
- Routing & Switching
- Network Troubleshooting
- IT Infrastructure
- Incident Management
- Service Desk Operations
- Windows & Linux Basics
- Communication Skills
- Problem Solving
- Technical Documentation
- Customer Support
Preferred Skills
Candidates with the following skills will have an added advantage:
- CCNA Certification
- Cisco Routing & Switching
- Palo Alto Firewalls
- Fortinet Firewalls
- Juniper Networking
- Cisco Nexus Switches
- Cisco ASR & ISR Routers
- Meraki Networking
- BGP, OSPF, and EIGRP Routing Protocols
- MPLS and VPN Technologies
- Network Address Translation (NAT)
- SecureCRT
- LogicMonitor
- Disaster Recovery
- Cloud Infrastructure
- Automation Concepts
Job Location
Selected candidates will work at:
- Mumbai, Maharashtra
Work Mode: On-Site (Work From Office)
Salary Details
NTT DATA offers an attractive salary package along with several employee benefits, including:
- Best-in-industry salary package.
- Performance-based incentives.
- Health and wellness benefits.
- Paid training and certification support.
- Career development opportunities.
- Exposure to global networking projects.
- Inclusive and collaborative work culture.
- Long-term career growth.
Why Join NTT DATA?
Working at NTT DATA offers several advantages:
- Join one of the world’s leading IT services companies.
- Work with global enterprise clients.
- Gain hands-on experience in networking and infrastructure management.
- Learn from experienced technical professionals.
- Build expertise in cloud, cybersecurity, and managed services.
- Access continuous learning and certification programs.
- Excellent career growth opportunities in networking and infrastructure engineering.
Selection Process
The recruitment process generally includes:
- Online Application
- Resume Shortlisting
- Online Assessment (If Required)
- Technical Interview
- HR Interview
- Offer Letter
The selection process may vary depending on business requirements.
How to Apply?
Interested and eligible candidates can apply online through the official NTT DATA Careers portal.
Before applying, ensure your resume highlights your networking knowledge, technical skills, certifications (such as CCNA), academic projects, internships, and problem-solving abilities.
Apply Link: Click Here
Final Summary
The NTT DATA MS Service Engineer (L1) Recruitment 2026 is an excellent opportunity for fresh graduates and candidates with 0–2 years of experience to begin their careers in networking, IT infrastructure, and managed services.
This role provides hands-on experience in network monitoring, troubleshooting, routing and switching, incident management, infrastructure support, disaster recovery, cloud technologies, and enterprise networking while working with one of the world’s leading technology companies.
If you’re looking for NTT DATA Recruitment 2026, NTT DATA Off Campus Drive 2026, Network Engineer Jobs, IT Support Jobs for Freshers, Managed Services Jobs, or Networking Jobs in Mumbai, don’t miss this opportunity. Apply online as soon as possible and take the first step toward a rewarding career with NTT DATA.


