Sutherland is hiring candidates for the position of International Voice Process (AML/KYC) in Hyderabad. This opportunity is suitable for candidates with experience in Retail Banking, AML, KYC, and customer support operations.
The company is looking for candidates who can monitor transactions, perform KYC/CDD/EDD verification, investigate suspicious activities, and handle customer-related banking processes.
Eligible candidates from Undergraduate, Graduate, and Postgraduate backgrounds can apply. Candidates with 1–4 years of experience and knowledge of Retail Banking (BA) are preferred.
A walk-in interview is scheduled from 10th August to 12th August 2026 at the Sutherland Hyderabad office.
If you are searching for Sutherland Recruitment 2026, Sutherland Walk-In Drive Hyderabad, AML KYC Jobs, International Voice Process Jobs, Banking Process Jobs, or Customer Support Jobs in Hyderabad, this opportunity is worth considering.
Sutherland Recruitment 2026
| Job Details | Information |
|---|---|
| Company Name | Sutherland |
| Job Role | International Voice Process (AML/KYC) |
| Process | AML/KYC Banking Process |
| Job Type | Full-Time |
| Experience | 1–4 Years |
| Qualification | Undergraduate / Graduate / Postgraduate |
| Mandatory Skill | Retail Banking (BA) |
| Job Location | Hyderabad |
| Salary Package | ₹2.25 – ₹3.75 LPA |
| Interview Mode | Walk-In |
| Shift | As per business requirement |
Job Role
As an International Voice Process Executive for AML/KYC, selected candidates will handle banking-related customer interactions and support anti-money laundering and customer verification processes.
The role requires candidates to monitor financial transactions, complete KYC verification activities, investigate suspicious transactions, and coordinate with relevant teams for case escalation.
Candidates should have knowledge of retail banking processes and be comfortable handling international voice interactions.
Key Responsibilities
Selected candidates will be responsible for:
- Monitoring customer transactions for potential fraud risks.
- Performing KYC (Know Your Customer) verification.
- Conducting CDD (Customer Due Diligence) checks.
- Supporting EDD (Enhanced Due Diligence) verification activities.
- Investigating suspicious customer activities.
- Reviewing transaction-related information.
- Escalating complex cases to relevant teams.
- Handling customer interactions through international voice support.
- Maintaining accurate records and documentation.
- Following AML and compliance guidelines.
- Ensuring quality and process standards are maintained.
Eligibility Criteria
Candidates applying for the Sutherland AML/KYC Recruitment 2026 should meet the following requirements:
- Candidates from Undergraduate, Graduate, or Postgraduate backgrounds can apply.
- Candidates should have 1–4 years of experience.
- Experience in banking, financial services, or customer support processes is preferred.
- Knowledge of Retail Banking (BA) is mandatory.
- Good communication skills are required.
- Candidates should be comfortable working in an international voice process.
- Knowledge of AML/KYC processes is preferred.
Required Skills
Candidates should have:
AML/KYC Knowledge
Understanding of:
- Anti-Money Laundering (AML)
- KYC Verification
- Customer Due Diligence (CDD)
- Enhanced Due Diligence (EDD)
Retail Banking Knowledge
Candidates should have experience or knowledge of retail banking processes.
Communication Skills
Strong verbal communication skills are required for handling international customer interactions.
Investigation Skills
Ability to analyze transactions and identify suspicious activities.
Documentation Skills
Ability to maintain accurate records and follow compliance procedures.
Problem Solving
Candidates should be able to analyze cases and escalate issues appropriately.
Salary Details
According to the hiring announcement, the salary package offered is:
₹2.25 LPA – ₹3.75 LPA
The final compensation may depend on candidate experience, skills, and interview performance.
Job Location
The position is based in:
Hyderabad, Telangana, India
Office Address:
Sutherland Global Services
7th Floor, Divya Sree Building,
Lanco Hills Technology Park,
Lanco Hills Private Road,
Hyderabad, Telangana – 500089
Walk-In Interview Details
| Details | Information |
|---|---|
| Interview Dates | 10th August – 12th August 2026 |
| Time | 11:00 AM – 3:00 PM |
| Interview Mode | Walk-In |
| Location | Sutherland Global Services, Hyderabad |
Candidates attending the walk-in interview should carry an updated resume and relevant documents.
How to Apply?
Interested candidates can apply by sharing their updated CV through email.
Email: MADAPU.MEGHANA@sutherlandglobal.com
JOB Link: Click Here
Candidates should mention relevant AML/KYC, banking, customer support, and voice process experience in their resume.
Final Summary
The Sutherland Recruitment 2026 for the International Voice Process (AML/KYC) role is an opportunity for candidates with 1–4 years of experience in banking, customer support, or related operations.
The position is based in Hyderabad and focuses on AML/KYC activities such as transaction monitoring, customer verification, fraud investigation, and compliance support.
Candidates with Retail Banking knowledge and good communication skills can attend the walk-in interview from 10th August to 12th August 2026 between 11:00 AM and 3:00 PM at the Sutherland Hyderabad office.
