NTT Data Virtual Online Interview: NTT Data Inc. is conducting a interview for freshers interested in AR Caller roles in Chennai. This opportunity is ideal for recent graduates or candidates with little to no work experience who wish to kick-start their career in banking, financial services, and IT-enabled operations.
If you are looking to start your career with a global IT leader, this is your chance to gain real-world experience in customer success and service operations.
NTT Data Virtual Online Interview Overview
| Company | NTT Data (Online Drive) |
|---|---|
| Role | Customer Success, Service & Operations (AR Caller) |
| Qualification | Any Graduate |
| Location | Online (Hiring office in Chennai) |
| Work Experience | 0–1 years |
| Interview Mode | Virtual (Microsoft Teams) |
Roles and Responsibilities for Customer Success
Selected candidates will work in the Accounts Receivable (AR Calling) process and provide customer success services for NTT Data’s clients.
Key Responsibilities:
- Making calls to US-based insurance companies to resolve outstanding Accounts Receivables.
- Handling client inquiries via phone or email and meeting service performance standards.
- Conducting basic research on customer queries following standard guidelines.
- Developing a clear understanding of the healthcare insurance industry.
- Maintaining quality communication and problem-solving skills.
- Working in a scheduled night shift: Monday to Friday, 5:30 PM – 3:30 AM IST.
Eligibility Requirements:
- University degree or equivalent with a minimum of 3 years of formal English studies.
- 0–1 year(s) of computer knowledge using Windows PC applications.
- 6+ months of experience in a service-oriented role (preferred, but not mandatory).
- Strong written and verbal communication skills in English.
Apply Link for the NTT Data Virtual Online Interview
Chennai candidates can join the Virtual Drive using the details below:
- Role: Voice Process – Fresher
- Date & Time: 22nd September – 26th September 2025
Monday to Friday, 5:30 PM – 3:30 AM IST - Meeting Platform: Microsoft Teams
- Meeting Link: Join the meeting now
- Meeting ID: 298 958 257 916 9
- Passcode: aD9WV7aA
About NTT Data Company
NTT Data is a global leader in IT services and consulting, and a subsidiary of Nippon Telegraph and Telephone Corporation (NTT), one of Japan’s largest telecommunications companies.
With a strong presence in 50+ countries, NTT Data offers services in:
- Application Development & Management
- Cloud Computing
- Cybersecurity
- Data Analytics
- Business Consulting
- IT-enabled services
The company is known for driving digital transformation and delivering customer-focused solutions across industries including healthcare, banking, and financial services.
NTT Data Virtual Interview Process
The selection process for AR Caller/Customer Success roles generally includes:
- Initial Screening – Application review and basic eligibility check.
- Aptitude/Communication Test – To assess language proficiency and problem-solving.
- Technical Interview – Focused on AR Calling process and domain knowledge.
- HR Interview – Behavioral and situational questions.
Frequently Asked Questions (FAQs)
1. What is the NTT Data Virtual Online Interview Process?
The process includes an aptitude/communication assessment, followed by technical and HR interviews.
2. What technical skills should I know?
- Understanding of Accounts Receivable (AR Calling).
- Familiarity with KYC, AML, and compliance basics.
- Knowledge of healthcare insurance operations (preferred).
3. What behavioral questions can I expect in the HR round?
- Why do you want to work at NTT Data?
- Tell us about a challenging situation and how you handled it.
- How do you manage deadlines and work pressure?
- How do you ensure excellent customer service?
4. Who can apply for this role?
Any graduate with good communication skills, computer literacy, and interest in customer service roles can apply. Prior experience is not mandatory.
Why Join NTT Data as a Fresher?
- Opportunity to start your career in a global IT leader.
- Gain exposure to international clients and operations.
- Learn customer management and problem-solving skills.
- Build a strong foundation for careers in banking, IT, and financial services.
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DISCLAIMER
The above recruitment information is provided for informational purposes only. The details are based on publicly available information from NTT Data’s official sources. We do not guarantee recruitment or charge any fee for job updates. Candidates must follow the official recruitment process of NTT Data for selection.