Looking for a career opportunity with one of the world’s leading IT and consulting companies? Accenture Recruitment 2026 has announced openings for the Customer Contact Comms New Associate role in Bengaluru. This opportunity is ideal for fresh graduates and candidates with up to one year of experience who want to build a successful career in customer operations and business process services.
Through the latest Accenture Off Campus Drive 2026, selected candidates will join the Customer Support team and deliver seamless customer communication across multiple digital channels. The role provides excellent exposure to customer service operations, problem-solving, communication, and business process management while working in a dynamic corporate environment.
If you are searching for Accenture careers, Customer Support jobs for freshers, BPO jobs in Bangalore, off campus drive 2026, or latest graduate jobs, this is a great opportunity to begin your professional journey.
Accenture Recruitment 2026
| Particular | Details |
|---|---|
| Company Name | Accenture |
| Job Role | Customer Contact Comms New Associate |
| Qualification | Any Graduation |
| Experience | 0–1 Years |
| Job Location | Bengaluru, Karnataka |
| Employment Type | Full-Time |
| Work Mode | Work From Office |
| Shift | Rotational Shifts |
| Expected Salary | ₹3.5 – ₹5 LPA (Expected) |
Job Overview
Accenture is hiring Customer Contact Comms New Associates to join its Customer Support Operations team. In this role, you will be responsible for handling customer queries, resolving complaints, managing escalations, and delivering excellent customer experiences across multiple communication channels.
The position focuses on Omnichannel Customer Communications, allowing customers to interact through chat, phone, text, and other digital platforms while ensuring a consistent and seamless service experience.
This is an excellent opportunity for fresh graduates who want to gain experience in customer operations, communication, and business process management while working with a globally recognized organization.
Key Responsibilities
As a Customer Contact Comms New Associate, you will:
- Handle customer queries through multiple communication channels.
- Resolve customer complaints and escalations professionally.
- Deliver timely and accurate solutions within SLA timelines.
- Support omnichannel customer communication processes.
- Provide high-quality customer service and improve customer satisfaction.
- Follow standard operating procedures and company guidelines.
- Work closely with team members and supervisors.
- Solve routine customer issues with guidance from senior team members.
- Maintain accurate records of customer interactions.
- Ensure quality standards are maintained throughout the customer support process.
- Collaborate with internal teams to resolve customer concerns efficiently.
- Work in rotational shifts based on business requirements.
Skills Required
Candidates should possess the following skills:
- Excellent verbal and written communication skills.
- Strong customer service orientation.
- Ability to handle customer disputes professionally.
- Good analytical and problem-solving skills.
- Ability to meet deadlines and service level agreements.
- Strong teamwork and collaboration skills.
- Adaptability and flexibility in a dynamic work environment.
- Basic computer knowledge.
- Good interpersonal skills.
- Willingness to work in rotational shifts.
Why Join Accenture?
Accenture is one of the world’s leading professional services companies, providing digital transformation, cloud, consulting, technology, and operations services to clients across more than 120 countries. Employees benefit from continuous learning, global exposure, and excellent career development opportunities.
Benefits of joining Accenture include:
- Work with one of the world’s largest technology consulting companies.
- Opportunity to build a career in customer operations and business services.
- Structured training and professional development programs.
- Exposure to global clients and modern business processes.
- Collaborative and inclusive work environment.
- Career growth opportunities across multiple business domains.
- Competitive salary and employee benefits.
- Opportunity to develop communication, leadership, and customer management skills.
Salary Details
Accenture has not officially disclosed the salary package for this role. However, based on similar entry-level Customer Support positions, the expected salary ranges between ₹3.5 LPA and ₹5 LPA, depending on qualifications, interview performance, and business requirements.
Employees may also receive additional benefits such as performance incentives, medical insurance, paid leave, learning programs, and career development opportunities.
Hiring Location
Selected candidates will work at:
- Bengaluru, Karnataka
This is a Work From Office role and may require candidates to work in rotational shifts based on business needs.
How to Apply
Interested and eligible candidates can apply through the official Accenture Careers portal :
Apply Link : Click Here
- Job Role: Customer Contact Comms New Associate
- Job ID: AIOC-S01653580
Before applying, ensure that you:
- Update your resume with your latest educational qualifications.
- Highlight communication skills, customer service experience, internships, or relevant projects.
- Mention certifications related to customer support or communication if available.
- Submit your application online as early as possible.
Final Summary
The Accenture Recruitment 2026 for the Customer Contact Comms New Associate position is an excellent opportunity for fresh graduates looking to start their careers in customer support and business operations. Through this off campus drive, selected candidates will gain valuable experience in omnichannel customer communication, problem-solving, and service delivery while working in a global professional environment.
If you are searching for Accenture off campus drive 2026, freshers hiring, Customer Support jobs in Bangalore, BPO jobs for graduates, or latest graduate jobs in India, this opening offers an ideal platform to launch your career with one of the world’s leading consulting and technology companies. Interested candidates should apply online through the official Accenture Careers portal as soon as possible.
