Amazon is hiring candidates for the Quality Associate role under the Last Mile Analytics and Quality (LMAQ) team in Hyderabad. This opportunity is suitable for candidates with a Bachelor’s degree in a quantitative or technical field, including Computer Science, Engineering, or Statistics.
The role involves supporting Amazon’s transportation operations through address resolution, geocode correction, map edits, driver support, static route management, manual audits, and other operational activities. Candidates will work from the office and should be comfortable working in a 24×7 rotational shift environment.
Amazon Hiring 2026
| DetailsInformation | Information |
|---|---|
| Company | Amazon |
| Job Role | Quality Associate |
| Team | Last Mile Analytics and Quality (LMAQ) |
| Qualification | Bachelor’s Degree |
| Eligible Fields | Computer Science, Engineering, Statistics or related technical/quantitative field |
| Experience | Freshers & Experienced |
| Freshers Eligible | Yes |
| Salary | ₹3.5 – ₹5.5 LPA (Expected) |
| Job Type | Full-Time |
| Work Mode | Work From Office |
| Location | Hyderabad, Telangana |
| Job ID | 10403906 |
| Shift | Rotational / 24×7 |
| Weekly Off | Rotational, 2 consecutive days off |
Amazon Quality Associate Job Description
Amazon’s Last Mile Analytics & Quality (LMAQ) team is looking for a Quality Associate who will serve as the first line of support for various transportation-related operational activities.
The selected candidates will work on areas such as address resolution, geocode correction, map edits, driver support, static route management, and operational quality activities. The role directly contributes to Amazon’s transportation processes and customer experience.
This position requires candidates who can learn quickly, manage multiple tasks, investigate operational issues, and coordinate with different stakeholders and operations teams. Candidates will also work with internal tools and systems while following established Standard Operating Procedures (SOPs) and service-level requirements.
Roles and Responsibilities
- Follow Standard Operating Procedures (SOPs) to perform manual audits.
- Resolve outliers and exceptions using internal tools and systems.
- Investigate images and videos and recommend appropriate actions according to SOPs.
- Listen to customer calls and transcribe information when required to resolve issues.
- Review emails and other available information as part of issue resolution.
- Identify patterns emerging from audits and contribute to process improvements.
- Provide timely responses to stakeholders according to SOP and SLA requirements.
- Escalate problems to relevant owners or teams through established processes.
- Maintain records of daily work by updating trackers and workflow tools.
- Meet business metrics related to SLA, productivity, quality, and utilization.
- Understand performance metrics and use them to support business goals.
- Work collaboratively with team members and contribute to program growth.
- Develop an understanding of different geographies in which Amazon operates.
- Work across multiple programs based on business requirements.
- Support transportation and last-mile operational activities as required.
Qualifications & Skills
- Candidates must have a Bachelor’s degree.
- A degree in Computer Science, Engineering, Statistics, or another quantitative/technical field is preferred.
- Freshers can apply.
- Strong written and verbal communication skills.
- Ability to communicate effectively with technical, business, and executive-level stakeholders.
- Ability to read, write, and speak English fluently.
- Ability to understand and follow instructions provided in English.
- Good analytical and problem-solving skills.
- Ability to manage multiple tasks and priorities.
- Willingness to work in a 24×7 rotational shift environment.
- Ability to work from the Amazon office in Hyderabad.
Preferred Skills:
- Experience with SQL is preferred.
- Experience with Microsoft Excel is preferred.
Work Environment
This is a Work From Office opportunity based in Hyderabad, Telangana.
The position operates in a 24×7 shift environment, with shifts assigned on a rotational basis according to business requirements. Employees will work a five-day week with two consecutive days off, although weekly off days may change depending on operational requirements.
Candidates should be comfortable working on multiple programs and handling overlapping tasks in a fast-paced operational environment.
Salary Details
The expected salary for the Amazon Quality Associate role in Hyderabad is approximately ₹3.5 LPA to ₹5.5 LPA.
This is an expected salary range and not an officially disclosed Amazon compensation range for Job ID 10403906. Actual compensation may vary depending on the candidate’s qualifications, experience, and applicable Amazon compensation policies.
How To Apply For Amazon Quality Associate
- Click on the Apply Here button provided below.
- Visit the official Amazon Jobs website.
- Search for Quality Associate, LMAQ or use Job ID 10403906.
- Review the eligibility criteria and job requirements carefully.
- Log in to your Amazon Jobs account or create an account if required.
- Complete the application form with accurate information.
- Upload your updated resume and other required documents.
- Review all the information entered in the application.
- Submit your application through the official Amazon careers portal.
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Important Note While Applying For Jobs
Candidates should carefully review the official job requirements before applying. Make sure that the information provided in the application is accurate and that your resume highlights relevant educational qualifications and skills.
If shortlisted, Amazon will provide further information regarding the recruitment and interview process through the registered contact details.
About Amazon
Amazon is a global technology and e-commerce company operating across areas including online retail, cloud computing, artificial intelligence, logistics, digital services, and customer support.
Amazon’s transportation and last-mile operations play an important role in delivering orders to customers. Teams such as Last Mile Analytics and Quality support these operations through data-driven processes, quality checks, operational analysis, and issue resolution.
The company operates across multiple countries and employs teams working on a wide range of technology, operations, logistics, and customer-focused functions.
Final Summary
Amazon is hiring for the Quality Associate position under the Last Mile Analytics and Quality (LMAQ) team in Hyderabad. The opportunity is open to candidates with a Bachelor’s degree in Computer Science, Engineering, Statistics, or a related quantitative/technical field, and freshers are eligible to apply.
The role involves manual audits, address resolution, geocode correction, map edits, driver support, issue investigation, stakeholder coordination, and transportation-related operational activities.
The position is Work From Office and operates in a 24×7 rotational shift environment. The job ID is 10403906, and the expected salary is approximately ₹3.5–₹5.5 LPA. Candidates should confirm the latest eligibility and compensation details on the official Amazon Jobs listing before applying.
