Deloitte is hiring for the role of Associate Analyst – Executive Assistant Support under its USI (US India) Leadership Support Centre. This role is part of Deloitte’s enabling areas, where teams provide direct operational and administrative support to senior leadership (Partners, Directors, EAs) in the UK firm.
Job Overview
- Company: Deloitte
- Position: Associate Analyst – Executive Assistant Support
- Qualification: Bachelor’s Degree (Any Graduate)
- Experience: Freshers / up to 11 months experience
- Location: Hyderabad, India
- Job Type: Full-Time
- Domain: Business Support / Executive Assistance / Operations
What This Role Is Really About
This role is built around supporting senior leadership indirectly by assisting their Executive Assistants (EAs). You are not working independently with leaders—you are working behind the scenes to ensure their day-to-day operations run smoothly.
The work involves:
- Managing administrative tasks
- Handling coordination activities
- Supporting global stakeholders
You become part of a system where efficiency and responsiveness directly impact leadership productivity.
How Your Work Fits Into Deloitte’s System
Deloitte UK leadership teams rely on the USI support centre for operational assistance. Your role is part of that extended delivery model.
You will:
- Support UK-based Executive Assistants
- Handle requests through structured systems
- Ensure tasks are completed within defined timelines
This is a process-driven support role, where consistency and accuracy matter.
Core Responsibilities
- Support Executive Assistants in daily administrative tasks
- Submit and manage expense claims
- Reconcile corporate card statements (like Amex)
- Book meeting rooms and manage schedules
- Create travel itineraries for senior leaders
- Handle queries and ad hoc requests from EAs
- Manage tickets through internal service portals (ServiceNow)
- Maintain proper documentation and records
- Follow company policies (travel, expenses, compliance)
What You’ll Actually Be Doing
Your day is structured around handling requests coming from Executive Assistants.
A typical workflow:
- Receive a task (expense, booking, query)
- Process it using internal tools
- Ensure it follows company policy
- Update records and close the request
You are expected to execute tasks quickly without errors.
Working With Internal Systems
You will work extensively with:
- Service portals (ticketing systems like ServiceNow)
- Microsoft tools (Excel, Outlook, Teams)
- Internal Deloitte systems for travel and expenses
Every task must be:
- Logged
- Tracked
- Documented properly
This ensures transparency and quality control.
Documentation & Process Discipline
A key part of this role is maintaining documentation.
You will:
- File all communications properly
- Update SOPs, process maps, and manuals
- Maintain structured records
This is not optional—documentation is part of the quality assurance process.
Stakeholder Interaction
Even though you are not directly assisting leaders, you will interact with:
- Executive Assistants
- Senior stakeholders (indirectly)
- Internal teams
You need to:
- Respond professionally
- Communicate clearly
- Handle requests efficiently
Building relationships with EAs and stakeholders is part of the role.
Handling Ad Hoc & Time-Sensitive Work
Not all tasks are repetitive. You will also handle:
- Urgent requests
- Last-minute changes
- Special assignments from senior teams
This requires:
- Flexibility
- Quick decision-making
- Ability to prioritize tasks
Technical & Functional Skills Expected
- Good knowledge of Microsoft Office (Excel, Outlook, PowerPoint)
- Ability to manage multiple tasks simultaneously
- Strong organizational skills
- Attention to detail
- Problem-solving mindset
You don’t need coding or technical expertise—this role is about execution and coordination.
Communication Skills Requirement
Communication is critical because:
- You will handle requests from global teams
- You need to draft emails and responses
- You must explain actions clearly
Strong written and verbal communication is essential.
Work Environment & Shift
- Work Location: Hyderabad
- Shift: Typically aligned with UK timings (around 2 PM – 11 PM)
This is a global support role, so you work in non-standard (evening) shifts.
A Realistic Day in This Role
- Log into systems and review tickets
- Process expense or travel requests
- Respond to EA queries
- Update documentation
- Close tasks within SLA timelines
Your day is fast-paced and task-driven.
What Makes This Role Different
You are not analyzing data or building systems.
You are:
- Supporting leadership operations
- Ensuring smooth coordination
- Handling critical administrative workflows
It is a high-responsibility execution role, even though it is non-technical.
Who This Role Is Best For
- Freshers looking for corporate exposure
- Candidates interested in operations or business support
- People with strong organizational and communication skills
- Those comfortable working in structured environments
Growth You Can Expect
- Move into Executive Assistant roles
- Transition into operations or business support functions
- Work closely with leadership teams
- Explore internal roles within Deloitte
This role gives exposure to how top-level business operations function.
Why This Role Is Valuable
- Entry into a Big 4 company
- Exposure to global business operations
- Strong development in communication and coordination skills
- Experience working with senior stakeholders
Long-Term Value of This Experience
Working at Deloitte in this role helps you:
- Understand corporate operations at scale
- Build professional communication skills
- Gain experience in structured workflows
This opens opportunities in:
- Executive assistance
- Operations roles
- Corporate support functions
How to Apply
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