Looking for a promising career opportunity in the customer support and BPO industry? The latest Tech Mahindra Recruitment 2026 drive brings an excellent opportunity for freshers and experienced candidates to join one of India’s leading IT and business process outsourcing companies. Tech Mahindra is currently hiring for the role of Voice and Chat Support Executive across multiple locations in India.
This off campus drive is ideal for candidates who want to build a career in customer service, technical support, and business process operations. With over 500 openings available, candidates from any graduation background can apply and kick-start their professional journey with a globally recognized organization.
Job Overview
The company is recruiting candidates for the position of Voice and Chat Support Executive. This role involves handling customer queries, providing technical assistance, troubleshooting issues, and ensuring customer satisfaction through effective communication channels such as voice calls, emails, and chat support.
Candidates selected for this position will work from the office and be responsible for delivering quality customer service while maintaining service standards and response timelines.
Tech Mahindra Recruitment 2026
| Particulars | Details |
|---|---|
| Company Name | Tech Mahindra |
| Job Role | Voice and Chat Support Executive |
| Qualification | Any Graduate / Undergraduate |
| Experience | Freshers to 5 Years |
| Job Location | Multiple Locations Across India |
| Salary Package | ₹2.5 LPA – ₹3.5 LPA |
| Employment Type | Full-Time |
| Work Mode | Work From Office |
Key Responsibilities
Candidates joining Tech Mahindra as a Voice and Chat Support Executive will be expected to perform the following duties:
Customer Support
- Handle customer queries through voice calls, email support, and chat platforms.
- Provide timely and professional assistance to customers.
- Ensure customer concerns are addressed effectively.
Technical Troubleshooting
- Diagnose and resolve hardware, software, and network-related issues.
- Assist customers with desktop, laptop, printer, and mobile device troubleshooting.
- Guide users through step-by-step problem-resolution procedures.
Incident Management
- Log and maintain accurate records of customer interactions.
- Document technical incidents and resolutions in the ticketing system.
- Ensure proper escalation of unresolved issues.
Service Desk Operations
- Support IT service desk activities.
- Follow established service management procedures.
- Maintain service quality standards and response times.
Communication and Customer Satisfaction
- Deliver exceptional customer experiences.
- Maintain professional communication during customer interactions.
- Work collaboratively with internal teams to resolve customer issues efficiently.
Skills Required
To succeed in this role, candidates should possess the following skills:
Technical Skills
- Basic knowledge of hardware and networking concepts.
- Understanding of LAN troubleshooting and printer support.
- Familiarity with antivirus software and patch management.
- Awareness of SCCM fundamentals.
- Knowledge of ITIL processes is an added advantage.
Communication Skills
- Excellent verbal and written communication abilities.
- Strong listening and customer-handling skills.
- Ability to communicate technical solutions clearly to customers.
Problem-Solving Skills
- Analytical thinking and troubleshooting abilities.
- Capability to identify issues and provide effective solutions.
- Ability to work under pressure and manage multiple customer requests.
Interpersonal Skills
- Team collaboration and coordination.
- Customer-focused mindset.
- Positive attitude and willingness to learn.
Eligibility Criteria
Candidates interested in applying for the Tech Mahindra Off Campus Drive 2026 must meet the following eligibility requirements:
- Any Graduate or Undergraduate candidate can apply.
- Freshers and experienced professionals with up to 5 years of experience are eligible.
- Strong communication skills are mandatory.
- Candidates should be comfortable working in a work-from-office environment.
- Flexibility to work in rotational shifts when required.
- Customer support or technical support knowledge is preferred but not mandatory.
Salary Details
One of the attractive aspects of this freshers hiring drive is the competitive salary package offered by Tech Mahindra.
Compensation Package
- Salary Range: ₹2.50 LPA to ₹3.50 LPA
- Additional employee benefits as per company policy
- Performance-based growth opportunities
- Training and development programs
- Professional career advancement opportunities
Apart from the fixed salary, employees may also receive incentives, rewards, and performance recognition depending on their performance and project requirements.
Hiring Locations
The recruitment drive is being conducted across multiple locations in India. Selected candidates may be placed based on business requirements and operational needs.
Major hiring locations may include:
- Hyderabad
- Bengaluru
- Pune
- Chennai
- Mumbai
- Noida
- Gurgaon
- Kolkata
Candidates should be open to relocation if required by the organization.
Selection Process
The Tech Mahindra Recruitment 2026 selection process consists of multiple stages designed to evaluate candidates’ communication skills, customer service aptitude, and technical abilities.
1. Resume Screening
The recruitment team reviews applications and shortlists eligible candidates based on educational qualifications, communication skills, and relevant experience.
2. Voice and Accent Assessment
Candidates undergo an evaluation to assess verbal communication, pronunciation, and customer interaction capabilities.
3. Operations Interview
The operations team evaluates problem-solving abilities, customer service orientation, and role suitability.
4. HR Interview
The final HR round focuses on salary expectations, shift flexibility, joining availability, and overall cultural fit.
Candidates are advised to keep their resumes updated and regularly monitor their registered email accounts for interview invitations and assessment details.
Tech Mahindra Apply Link : Click Here
Final Summary
The Tech Mahindra Off Campus Drive 2026 presents an excellent opportunity for graduates and freshers seeking a stable and rewarding career in customer support and technical service operations. With a salary package ranging from ₹2.5 LPA to ₹3.5 LPA, multiple hiring locations, 500+ openings, and strong career growth prospects, this recruitment drive is one of the notable freshers hiring opportunities currently available.
If you possess good communication skills, a customer-focused approach, and an eagerness to learn, this role could be the ideal starting point for your professional journey. Interested candidates should apply as early as possible since positions are expected to fill quickly.
