Capgemini is hiring candidates for the Associate Software Engineer role in Bangalore. Freshers and candidates with relevant experience can apply for this opportunity. The role is focused on L1 technical support and voice-based helpdesk support, making it suitable for candidates with good communication skills and a basic understanding of computers and MS Office applications.
The selected candidates will be required to work in 24/7 rotational shifts and handle helpdesk calls while providing Level 1 technical support. Previous helpdesk experience is an added advantage but is not mandatory.
Capgemini Off Campus Drive 2026
| DetailsInformation | Information |
|---|---|
| Company | Capgemini |
| Job Role | Associate Software Engineer |
| Qualification | B.E / B.Tech / Any Degree |
| Experience | Freshers / Experienced |
| Freshers Eligible | Yes |
| Salary | ₹4.00 LPA (Expected) |
| Job Type | Full-Time |
| Work Mode | Work From Office |
| Location | Bangalore, Karnataka |
| Shift | 24/7 Rotational Shifts |
| Last Date | ASAP |
Capgemini Associate Software Engineer Job Description
Capgemini is looking for candidates to join its team as Associate Software Engineers in Bangalore. The role involves providing Level 1 technical support through a voice-based helpdesk process.
The selected candidates will be responsible for taking support calls, understanding customer or user issues, and providing appropriate first-level technical assistance. Candidates should have good communication skills and be comfortable working in rotational shifts.
A basic understanding of computers and MS Office applications is required. Previous experience working in a helpdesk environment can be an added advantage.
Roles and Responsibilities
- Provide L1 technical support to users.
- Handle technical support queries through a voice process.
- Take helpdesk calls and understand user issues.
- Troubleshoot basic technical problems.
- Provide appropriate first-level solutions to users.
- Escalate issues to the relevant technical teams when required.
- Maintain effective communication with users during support interactions.
- Follow established helpdesk and technical support procedures.
- Use basic computer applications and MS Office tools while handling support requests.
- Work effectively during rotational shifts, including 24/7 support schedules.
Qualifications & Skills
- Candidates with B.E / B.Tech / Any Degree can apply.
- Freshers and experienced candidates are eligible.
- Good communication skills are required.
- Willingness to work in a helpdesk call-taking profile.
- Willingness to work in 24/7 rotational shifts.
- Basic understanding of computers.
- Basic understanding of MS Office applications.
- Previous helpdesk experience is an added advantage.
- Good problem-solving and customer-handling skills.
- Ability to communicate clearly with users over the phone.
Work Environment
This is a Work From Office opportunity based in Bangalore. The role involves working in a helpdesk environment and providing technical support through voice-based communication.
Candidates must be comfortable working in 24/7 rotational shifts, as the position may require support coverage across different working hours.
Salary Details
The expected salary for the Capgemini Associate Software Engineer role is approximately ₹4.00 LPA.
This is an expected salary estimate, not an officially disclosed salary range in the provided job description. The current Capgemini Associate Software Engineer listing in Bengaluru is estimated at around ₹4 LPA by Glassdoor.
The final compensation may vary based on the candidate’s qualifications, experience, skills, and Capgemini’s applicable compensation policies.
How To Apply For Capgemini Associate Software Engineer
- Click on the Apply Here button provided below.
- Visit the official Capgemini careers page.
- Search for the Associate Software Engineer position in Bangalore.
- Review the eligibility criteria and job requirements.
- Create an account or log in if required.
- Complete the application form with accurate information.
- Upload your updated resume and other required documents.
- Review all the information entered in the application.
- Submit your application through the official Capgemini careers portal.
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